KnowBe4

KnowBe4 Phishing Security Test

Composite Score

7.2 /10

CX Score

7.0 /10

15 Reviews Write a Review

Claim Software

What is KnowBe4 Phishing Security Test?

IT pros have realized that simulated phishing tests are urgently needed as an additional security layer. Today, phishing your own users is just as important as having antivirus and a firewall. It is a fun and an effective cybersecurity best practice to patch your last line of defense: USERS.

Company Details

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KnowBe4 Phishing Security Test Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KnowBe4 Phishing Security Test.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KnowBe4 Phishing Security Test?

5% Negative

19% Neutral

76% Positive

Pros

Saves Time
Client's Interest First
Inspires Innovation
Appreciates Incumbent Status

Feature Ratings

Average 79

Mock Phishing Email Templates

Campaign Customization

Analytics and Reporting

Teachable Moment Landing Pages

Campaign Management

Dynamic Phishing Email Templates

Alternative Social Engineering Tests

User Phishing Reporting

Multi-Language Support

Integration with Training Materials

User Management

Vendor Capability Ratings

Average 79

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

KnowBe4 Phishing Security Test Reviews

Lenny F.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Videos could do with a spruce up

Likeliness to Recommend

6 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

Campaign creation

What is your favorite aspect of this product?

Dashboard and reporting who has completed and risky users

What do you dislike most about this product?

Video's are a bit dated. Sadly Kevin Mitnick died but they are still trying to use his videos and dub the voice... badly! Surely with Heyjen and other software now you can do a better job of making more impactful videos.

What recommendations would you give to someone considering this product?

Spruce up the video modules as otherwise you have a great product.

Pros

Respectful
Acts with Integrity
Trustworthy
Efficient Service

Cons

Less Effective Service
Less Productive
Commodity Features

Philip E.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Rich in features

Likeliness to Recommend

10 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

KnowBe4 continues to innovate with their products. They are constantly updating all of their tools and that is something I can appreciate.

What is your favorite aspect of this product?

I love the customizability of the tests and also the reporting and data you can get from them.

What do you dislike most about this product?

Perhaps that tools could be better consolidated in the online portals. It can be a little confusing navigating back and forth.

What recommendations would you give to someone considering this product?

I would go for it! Its a great tool for internal IT to use in end user trainings. It can be integrated well with existing enterprise systems, nothing bad to say. Great product.

Pros

Helps Innovate
Continually Improving Product
Unique Features
Transparent

Brennan S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Great for IT education for all users.

Likeliness to Recommend

8 /10

What differentiates KnowBe4 Phishing Security Test from other similar products?

Many integrations including Sentinel One. Also many add ons.

What is your favorite aspect of this product?

Ease of use, very good phishing tests and campaigns.

What do you dislike most about this product?

Many add ons and better material cost more.

What recommendations would you give to someone considering this product?

This is a must have for organizations to teach the importance of security.

Pros

Effective Service
Saves Time
Helps Innovate
Continually Improving Product

KnowBe4 Phishing Security Test

What is KnowBe4 Phishing Security Test?

Company Details

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KnowBe4 Phishing Security Test Ratings

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love KnowBe4 Phishing Security Test?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mock Phishing Email Templates Variety of templates exist, in subject, level of difficulty and type of attack (e.g. embedded link, downloadable attachment, etc.).

Campaign Customization Ability to modify campaign content, timeline, and reporting to match business requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Teachable Moment Landing Pages Upon failing a social engineering test, users are directed to a landing page that offers additional, related training.

Campaign Management Administrators are able to manage and automate the necessary aspects of ongoing campaigns.

Dynamic Phishing Email Templates Email templates are created and updated based upon current threat intelligence.

Alternative Social Engineering Tests Additional, alternative social engineering tests (e.g. USB Drops, SMS Phishing, Visihing, Physical Entry) exist.

User Phishing Reporting Users are able to report suspected phishing emails, and administrators are able to receive and respond to these reports.

Multi-Language Support Send or translate alerts in multiple languages.

Integration with Training Materials Platform hosts information security training modules that support the goals of phishing campaigns.

User Management Uploading and managing users within the product.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

KnowBe4 Phishing Security Test Reviews

Lenny F.

Videos could do with a spruce up

Likeliness to Recommend

Pros

Cons

Philip E.

Rich in features

Likeliness to Recommend

Pros

Brennan S.

Great for IT education for all users.

Likeliness to Recommend

Pros

Feature Ratings

Mock Phishing Email Templates

Campaign Customization

Analytics and Reporting

Teachable Moment Landing Pages

Campaign Management

Dynamic Phishing Email Templates

Alternative Social Engineering Tests

User Phishing Reporting

Multi-Language Support

Integration with Training Materials

User Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration