Kissflow Customer Reviews 2025 | SoftwareReviews

Kissflow

Composite Score

7.8 /10

CX Score

8.0 /10

16 Reviews Write a Review

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What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kissflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 80%
Conflict Resolution:: 94%
Strategy & Innovation:: 89%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

14% Neutral

86% Positive

Pros

Enables Productivity
Effective Service
Caring
Saves Time

Feature Ratings

Average 77

Process Workflow Designer

Mobile Support

Low-Code Automation

In-App Automated Workflows

Process Simulation

Real-time Process Analysis

Content Management

Permissions and Governance

Collaboration

Process Automation Templates

External Application Data Connectors

Vendor Capability Ratings

Average 82

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Also Featured in...

Business Process Management

Score 7.6

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Kissflow Reviews

Himanshu O.

Role: Student Academic
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Efficient Workflow Automation

Likeliness to Recommend

9 /10

What differentiates Kissflow from other similar products?

Kissflow focuses on process automation and management. This makes it ideal for organizations looking to streamline and optimize their workflows. The platform enables the creation of complex, multi-step processes with conditional routing and approvals.

What is your favorite aspect of this product?

The favourite part of Kissflow is that it offers a mobile app, allowing me to access and manage workflows on the go. The app's responsive design ensures a seamless user experience across my various devices.

What do you dislike most about this product?

The only thing I dislike about Kissflow is that it requires an internet connection to work with.

What recommendations would you give to someone considering this product?

It is a very good product. I would say one of the best in the market available .

Pros

Acts with Integrity
Reliable
Effective Service
Caring

Cons

Less Performance Enhancing
Slower Product Innovation
Commodity Features

Dr.Sreejith Vignesh B.

Role: Student Academic
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

"Fantastic User friendly product!"

Likeliness to Recommend

10 /10

What differentiates Kissflow from other similar products?

Fantastic User friendly and customizable product. Easy to implement, drag and drop features differentiates Kissflow Low-Code Platform from other similar products

What is your favorite aspect of this product?

drag and drop and easy customization is the favorite aspect of this product

What do you dislike most about this product?

Initial learning will be only based on trial and error and we should have patience for the same

What recommendations would you give to someone considering this product?

Best Process Management, we shall customize the flow in a simpler way. No higher end technical skills are needed. I feel that this is one of the best cloud platform.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Carlitos S.

Role: Operations
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Kissflow is an intuitive software, easy to use.

Likeliness to Recommend

10 /10

What differentiates Kissflow from other similar products?

Simplicity and ease of use. The fact that it is pre-programmed is great.

What is your favorite aspect of this product?

Its ease of implementation.

What do you dislike most about this product?

Hard to mention.

What recommendations would you give to someone considering this product?

Use it because you do not really need any other software to integrate with this one when it comes to managing remote work and collaboration as a whole.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

88 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Kissflow?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Content Management Includes collaboration, check-in/check-out, and version control.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Process Management

Kissflow Reviews

Himanshu O.

Efficient Workflow Automation

Likeliness to Recommend

Pros

Cons

Dr.Sreejith Vignesh B.

"Fantastic User friendly product!"

Likeliness to Recommend

Pros

Carlitos S.

Kissflow is an intuitive software, easy to use.

Likeliness to Recommend

Pros

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Feature Ratings

Process Workflow Designer

Mobile Support

Low-Code Automation

In-App Automated Workflows

Process Simulation

Real-time Process Analysis

Content Management

Permissions and Governance

Collaboration

Process Automation Templates

External Application Data Connectors

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement