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KeyedIn

Composite Score
7.2 /10
CX Score
7.5 /10
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Category
KeyedIn
7.2 /10

What is KeyedIn?

At KeyedIn, our mission is to make our customers more successful by empowering them to place the right bets, turn quickly and deliver faster. As a leader in Agile Portfolio Management, KeyedIn offers a suite of SaaS solutions that support business transformation, strategy realization and organizational change. The company’s award-winning products go beyond simple project management to encompass portfolio analysis, scenario modeling, capacity planning, product portfolio management, strategic resource management and more – supporting the evolving needs of PMOs, ePMOs and SROs.

Company Details

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Awards & Recognition

KeyedIn won the following awards in the Project Portfolio Management - Enterprise category

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KeyedIn Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KeyedIn.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

75 Likeliness to Recommend

97 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KeyedIn?

12% Negative
2% Neutral
86% Positive

Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Feature Ratings

Average 77

Vendor Capability Ratings

Average 75

Ease of Implementation

81

Ease of IT Administration

79

Availability and Quality of Training

78

Ease of Customization

78

Quality of Features

77

Ease of Data Integration

75

Breadth of Features

74

Product Strategy and Rate of Improvement

74

Business Value Created

72

Usability and Intuitiveness

70

KeyedIn Reviews

Mike S.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

An amazing for general project management.

Likeliness to Recommend

8 /10

What differentiates KeyedIn from other similar products?

Easy access, simple to use, and flexible customization. This allows me to have an overview of the project portfolio by defining specific parameters. I can create as many custom reports as I want, based on the underlying data collected by the system. It’s useful as an administration tool as opposed to a replacement for something like MS Project, which is hard to use because it’s so detailed. I can extend the project management module to include resource, financial, time, and cost planning.

What is your favorite aspect of this product?

I like the project search mechanism - “contains” is especially useful. I also love being able to enter weekly project statuses and the easy way to edit project details. In the same way, I can duplicate weekly reports so I don’t have to re-enter previous states.

What do you dislike most about this product?

System administration can be too complicated/confusing depending on the security configuration I want to achieve. Cloned projects can cause system crashes if I forget to check or uncheck certain things before cloning. I need to use the admin a lot to master it.

What recommendations would you give to someone considering this product?

Intuitive. Very simple. Users will easily get up to speed. Great support team. They respond within a day, usually within minutes of ticket registration, and are available to call if needed. The tool is easy to customize, and most people with little coding experience should be able to create custom workflows and processes.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Vendor's Interest First

Melissa W.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent PPM tool that really works.

Likeliness to Recommend

9 /10

What differentiates KeyedIn from other similar products?

In comparison to similar systems, it allows you, the user, to generate an unlimited number of individualized reports from the raw data collected by the system. It's more of a governance tool than a replacement for more verbose software like Microsoft Project. Planning for resources, money, time, and money can all be added to the project management section.

What is your favorite aspect of this product?

KeyedIn's ease of use and robust features made it the clear choice for our organization's needs in PPM, accounting, and resource management. A multilingual and multicurrency tool was crucial for this multinational corporation. The portfolio planning feature is a fantastic resource for strategic long-term thinking and scenario analysis. To cap it all off, KeyedIn has a fee structure that's easy on the wallet.

What do you dislike most about this product?

While the toolset does offer a variety of reports, it originally fell short when compared to our organization's need for comprehensive reporting and the prevailing governance standards. KeyedIn is currently working to solve this issue. The technology is problematic at month's end since it planned in months and days but captures in hours and weeks.

What recommendations would you give to someone considering this product?

This tool comes highly recommended by me due to the amazing versatility it offers in terms of managing resources, clients, projects, and billing.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Innovative features and affordable

Likeliness to Recommend

8 /10

Pros

  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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