Keeper Logo Award Winner Product Badge
Keeper Logo Award Winner Product Badge
Keeper Security

Keeper

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Keeper
8.9 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Awards & Recognition

Keeper won the following awards in the Password Management category

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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keeper.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 85

Credential Management

89

Password Generator

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Work and Personal

86

Encryption and Decryption

86

Access From Multiple Devices

85

Team Management

84

Dashboard

84

Policy Engine and Enforcements

83

Single Sign-On (SSO)

82

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Keeper Reviews

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Keeper is the best application to keep passwords.

Likeliness to Recommend

8 /10

Pros

  • Unique Features
  • Effective Service
  • Inspires Innovation
  • Caring

Lucia C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great password management solution

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

My Chrome add-on that remembers my info sometimes cannot do its job and pre-populates form fields. Insignificantly, it would be nice if macOS supported other color schemes or had a proper dark mode. After logging onto the app, I believe the first dashboard seems chaotic and may need some clean-up.

What is your favorite aspect of this product?

My company's internal communication system makes it simple and quick to exchange confidential information. The program's high level of safety and the regular addition of new features through updates have won me over. It's great that I can now quickly and easily enter my login credentials with one click. I no longer have to memorize complex passwords.

What do you dislike most about this product?

The least helpful feature, or the one I despise, is the inability to define default ownership of records and passwords shared between an administrator and an employee. The receiving user will have difficulty maintaining folder structure if secrets are shared. The original folder structure is lost when recovering data from the recycle bin.

What recommendations would you give to someone considering this product?

If you consider all the features it offers, not only password management, you could be able to use just Keeper Security instead of two or three other programs. Their help has been tremendous. I have found the program helpful in managing user accounts and access credentials. Do yourself a favor and check out Keeper.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Caring

Austin .

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Keeper keeps password safe.

Likeliness to Recommend

9 /10

What differentiates Keeper from other similar products?

Remembering one complicated master positive identification is way a lot of convenient than attempting to remember or keep track of dozens of complex passwords for a range of sites. Keeper makes it easy to make secure passwords through organisation (you confirm the length) and provides you peace of mind that you just have a vault with all the information you need to login into your favorite websites and services.

What is your favorite aspect of this product?

Keeper keeps passwords organized among folders and sub-folders; you’ll also produce more folders and inside those folders create records yet as files and photos to stay safe. You can set Keeper to self-destroy after 5 tries of failed logins and destroy those files that are kept safe. The extent of secret writing is multi-tiered, and also the most advanced. I fully love that I can keep all of my passwords in one place and not ought to constantly reset forgotten passwords since I have more than I might count that I exploit daily.

What do you dislike most about this product?

Up to now, I have not found something among the password keeper manager that I dislike. Everything is simple to use and notice within the application. No complaints here!

What recommendations would you give to someone considering this product?

My favorite feature is however search works without having to specify wildcards which Notes and Vault names are enclosed within the search – it makes finding the correct password quick and a simple task. Thus I like to recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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