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Keeper Security

Keeper

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Keeper
8.0 /10

What is Keeper?

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

Company Details


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Keeper Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keeper?

0% Negative
10% Neutral
90% Positive

Pros

  • Reliable
  • Generous Negotitation
  • Over Delivered
  • Security Protects

Feature Ratings

Average 84

Password Vaulting

90

Audit, Reporting & Compliance

89

Integration with SIEM Solutions

88

Privileged Account Discovery

88

Multi-Platforms/XaaS/Cloud/Hybrid support

88

IP address Restrictions

85

Privileged Session Monitoring and Control

85

Privileged Password Management

85

Privileged Account Life Cycle Management

84

Compliance Reporting

83

Access Control

82

Vendor Capability Ratings

Average 84

Business Value Created

88

Availability and Quality of Training

88

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Ease of Implementation

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Ease of Customization

75

Vendor Support

73

Keeper Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Feature Rich!

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Effective Service
  • Caring
  • Respectful

Howie S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Feature-rich, inexpensive, and excellent service

Likeliness to Recommend

10 /10

What differentiates Keeper from other similar products?

There is a significant discount for non-profits that made our decision to go with Keeper easy. Compared to the previous PAM we used, Keeper is more intuitive and easier to use. Our employees also receive 5 free personal licenses to share with their family. Their services (implementation, training and support) are excellent. They seem very organized internally and are always quick to respond and help. Our previous PAM was just an application; I don't even know if they had support. Keeper is a complete service. There are very few applications I've implemented where the vendor was so helpful during the process. They made it easy.

What is your favorite aspect of this product?

Easy to use, reliable. Bonus: integrating with AD was quick and easy and works like a charm.

What do you dislike most about this product?

I have not had any negative experience with Keeper. The procurement and implementation process were quick and painless. Sorry, I don't really dislike anything about it.

What recommendations would you give to someone considering this product?

If you're nonprofit, be sure to tell them; it is a good discount. Install it with a few users first so you can explain the process clearly (though it's pretty easy). The extra cost for training is worth it.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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