Jumio

Jumio Identity Verification

Composite Score

7.7 /10

CX Score

8.1 /10

8 Reviews Write a Review

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What is Jumio Identity Verification?

Jumio automates the online identity verification process. Prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.

Company Details

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Jumio Identity Verification Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jumio Identity Verification?

0% Negative

13% Neutral

87% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Database Integration

Picture Identification

Regulatory Compliance

Document Hosting

Reporting

Vendor Capability Ratings

Average 80

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Breadth of Features

Jumio Identity Verification Reviews

Nabeel s.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Great product with diverse features

Likeliness to Recommend

8 /10

What differentiates Jumio Identity Verification from other similar products?

Jumio Identity Verification sets itself apart with its cutting-edge AI technology, ensuring swift and accurate document verification for businesses. Its seamless integration, robust security features, and global regulatory compliance make it a top choice for companies prioritizing identity verification in their workflows. With Jumio, businesses can confidently streamline onboarding processes while maintaining compliance and security standards.

What is your favorite aspect of this product?

My favorite aspect of Jumio Identity Verification is its seamless integration with existing workflows. Its ability to effortlessly fit into various business processes and platforms while maintaining high accuracy and security levels is truly remarkable. This ensures a smooth user experience and allows businesses to efficiently verify identities without disrupting their operations.

What do you dislike most about this product?

The only drawback I find with Jumio Identity Verification is that it might be cost-prohibitive for smaller businesses or startups with limited budgets. The pricing structure could potentially be a barrier to entry for some organizations, especially those with lower transaction volumes or tighter financial constraints.

What recommendations would you give to someone considering this product?

For those considering Jumio Identity Verification, I recommend thoroughly evaluating your business needs and budget constraints. Ensure that the features and pricing align with your requirements and financial capabilities. Additionally, take advantage of any trial or demo options to fully assess the product's performance and compatibility with your existing systems. Lastly, consider reaching out to Jumio's customer support team to address any specific questions or concerns before making a decision.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Narendra T.

Role: Finance
Industry: Finance
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Mar 2024

Smooth and logical

Likeliness to Recommend

10 /10

What differentiates Jumio Identity Verification from other similar products?

It provides clarity over the ID document is legitimate or fake.

What is your favorite aspect of this product?

Verification

What do you dislike most about this product?

Bit laggy

What recommendations would you give to someone considering this product?

It’s is good tool for verification of ID documents

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

shaffaf k.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Great product with diverse features but pricey.

Likeliness to Recommend

7 /10

What differentiates Jumio Identity Verification from other similar products?

The ease of access and learning is much better than other similar products. The pricing and technical support is really good but could be much better.

What is your favorite aspect of this product?

Diverse features and ease of access. It was much quicker to learn compared to other similar products i’ve used in the past.

What do you dislike most about this product?

Some features which are crucial to my job were hidden in plain sight. While the features are extremely helpful, finding them can be tricky at times.

What recommendations would you give to someone considering this product?

A product which is really handy and quite useful. But take a bit more time to familiarise yourself with the diverse features it has to offer to better leverage it’s application.

Pros

Unique Features
Security Protects
Continually Improving Product
Reliable

Jumio Identity Verification

What is Jumio Identity Verification?

Company Details

Need Assistance?

Jumio Identity Verification Ratings

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Jumio Identity Verification?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Database Integration Integrates with existing client/prospect database.

Picture Identification Allows users to upload pictures to be compared with documentation or data.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Jumio Identity Verification Reviews

Nabeel s.

Great product with diverse features

Likeliness to Recommend

Pros

Narendra T.

Smooth and logical

Likeliness to Recommend

Pros

shaffaf k.

Great product with diverse features but pricey.

Likeliness to Recommend

Pros

Feature Ratings

Database Integration

Picture Identification

Regulatory Compliance

Document Hosting

Reporting

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Breadth of Features