JourneyDXP Logo
JourneyDXP Logo
Journey Systems Inc.

JourneyDXP

Composite Score
7.3 /10
CX Score
7.7 /10
Category
JourneyDXP
7.3 /10

What is JourneyDXP?

JourneyDXP, formerly Journey Sales, is the leading digital experience solutions provider redefining the modern B2B buyer’s journey that offers digital-first software and services for integrated account-based marketing, sales, and management. By transforming disparate touchpoints into customer-centric buyer journeys, personalizing engagement strategies, and sharing process improvement expertise, JourneyDXP achieves greater customer insights and increased engagement that helps organizations grow more profitable pipelines and stay competitive in dynamic industries.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

JourneyDXP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

70 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
100%
Conflict Resolution:
96%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JourneyDXP?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

e-Signature Functions

88

Interoperability Capabilities

85

CPQ - Configure, Price, Quote Analysis

85

Customer-Facing Digital Portal

85

Proposal Management

81

Sales Content Management/Content Hosting

81

Advanced UI/ Browsing Experience

80

Integrated Analytics and Tracking

80

Compliance With Industry Security Standards

70

Collaborative Deal Nurturing

70

Vendor Capability Ratings

Average 72

Ease of Data Integration

80

Ease of Implementation

75

Ease of Customization

75

Quality of Features

75

Breadth of Features

75

Availability and Quality of Training

70

Ease of IT Administration

70

Vendor Support

70

Usability and Intuitiveness

70

Product Strategy and Rate of Improvement

65

Business Value Created

65

JourneyDXP Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Easy to implement with great customer support

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity