

What is JourneyDXP?
JourneyDXP, formerly Journey Sales, is the leading digital experience solutions provider redefining the modern B2B buyer’s journey that offers digital-first software and services for integrated account-based marketing, sales, and management. By transforming disparate touchpoints into customer-centric buyer journeys, personalizing engagement strategies, and sharing process improvement expertise, JourneyDXP achieves greater customer insights and increased engagement that helps organizations grow more profitable pipelines and stay competitive in dynamic industries.
Company Details
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Get AssistanceJourneyDXP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
80 Likeliness to Recommend
100 Plan to Renew
70 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 100%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JourneyDXP?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
e-Signature Functions
Interoperability Capabilities
CPQ - Configure, Price, Quote Analysis
Customer-Facing Digital Portal
Proposal Management
Sales Content Management/Content Hosting
Advanced UI/ Browsing Experience
Integrated Analytics and Tracking
Compliance With Industry Security Standards
Collaborative Deal Nurturing
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
JourneyDXP Reviews
- Role: Human Resources
- Industry: Technology
- Involvement: Initial Implementation
Submitted Dec 2024
Easy to implement with great customer support
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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