What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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JotForm Reviews
Krystin E.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to use & customize - can be pricey
Likeliness to Recommend
What differentiates JotForm from other similar products?
minimal caps, upload data storage
What is your favorite aspect of this product?
not as many limitations in terms of # of responses and data storage
What do you dislike most about this product?
cost - was using for a non-profit, so cost is paramount. Would love to see a program for reduced pricing (or free) for 501c3
What recommendations would you give to someone considering this product?
Really evaluate how often you need to send surveys to see if JF is cost-effective
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Ruben Aaron C.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Initial Implementation
Submitted Aug 2023
JotForm is the ultimate form builder
Likeliness to Recommend
What differentiates JotForm from other similar products?
Highly customizable.
What is your favorite aspect of this product?
Electronic signature.
What do you dislike most about this product?
Some capabilities are not available even in a paid plan.
What recommendations would you give to someone considering this product?
Use it when you need PDF integration or high customization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kaitlyn L.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: Initial Implementation
Submitted Aug 2023
Seamless solution to paperless!
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform enables our company to go completely paperless with our employment application. Jotform will electronically store applications for as long as necessary and allows users to share completed applications among management.
What is your favorite aspect of this product?
It is very easy to use and share among management.
What do you dislike most about this product?
The cost is a bit pricey.
What recommendations would you give to someone considering this product?
I would recommend Jotform to any HR professional who is interested in a paperless application process.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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