JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.3 /10
CX Score
8.4 /10
Category
JotForm
8.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

84 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Security

84

Electronic Signatures

82

Mobility

81

Drag and Drop Design

80

Workflow Automation

79

Field Configuration and Customization

77

Data Analysis and Survey Function

77

APIs and Integration

76

Version Management

76

State Transformation

74

Vendor Capability Ratings

Average 79

Ease of Data Integration

84

Business Value Created

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Customization

81

Quality of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

79

Vendor Support

78

Availability and Quality of Training

77

JotForm Reviews

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Futuristic Product for it's time

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

You may still go with googled forms but once you use jot forms I'm sure you are never going back. The way they think and the work flows and features they offer I have never seen any forms offering this till date.

What is your favorite aspect of this product?

I love their Jotforms sign which helps with automating the workflow without intervention and I love the fact that you can build an app using the form who might have thought about it kudos to the team.

What do you dislike most about this product?

The pricing is slightly on the higher side however for the feature they offer the ask is fine.

What recommendations would you give to someone considering this product?

Please go through all the forms and then check jotforms play with their templates and check your use case because I'm sure you will love the product and you will never look back once you have used Jot

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nali j.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Easy to create payment forms.

What do you dislike most about this product?

Easy to subscribe

What recommendations would you give to someone considering this product?

I recommend it because it has variety templates.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Ease of use, user interface, amazing features

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

A simple user interface and customization are also available in the free plan.

What is your favorite aspect of this product?

Ease of use, integration and implementation, and customization options

What do you dislike most about this product?

There is no option for offline submission.

What recommendations would you give to someone considering this product?

This is a must use for anyone who deals with surveys, appointments, or any kind of questionnaire.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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