What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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JotForm Reviews
Abhishek J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Easy but not worth in long term
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform stands out for its versatility and wide array of integrations, supporting over 150 apps, from payment gateways to CRM systems. It offers drag-and-drop form creation with extensive customization options, including custom themes and widgets, catering to businesses of all sizes. Unlike some competitors, Jotform also supports HIPAA compliance, making it a strong option for healthcare organizations. Its flexibility, powerful features, and scalability set it apart from simpler form-building platforms.
What is your favorite aspect of this product?
My favorite aspect of Jotform is its extensive integrations and wide range of templates, allowing users to create highly customizable forms for various industries. It’s great for businesses needing everything from payment processing to CRM integration. Additionally, Jotform’s ease of use combined with its robust feature set, such as HIPAA compliance, makes it a perfect tool for companies requiring secure, professional forms that can scale with their business needs.
What do you dislike most about this product?
The primary drawback of Jotform is that its advanced features, such as premium integrations and analytics tools, are locked behind higher-tier pricing. Additionally, while Jotform offers powerful customization, its user interface can feel overwhelming for beginners due to the sheer number of options available, which may require a learning curve to use efficiently, especially for those who need basic forms.
What recommendations would you give to someone considering this product?
Jotform is ideal for businesses or individuals seeking a versatile, feature-rich form builder with extensive integrations. It's particularly useful for industries like healthcare or e-commerce due to its HIPAA compliance and payment gateway options. However, for those needing very complex workflows or advanced analytics, you may want to explore additional tools that specialize in those areas, as Jotform's reporting capabilities, while good, are not the most in-depth.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Inspires Innovation
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Basit L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Helps to conduct the best surveys
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform is very easy to use, especially the drag-and-drop interface makes creation very easy, what I like the most. There are also a lot of custiomizable templates, where you can easy change thing to make your own for your purpose. I also like that you can change the branding.
What is your favorite aspect of this product?
JotForm has truly changed the way I manage forms and collect data. It's a very user friendly interface, which makes it super easy to create and customize forms to suit anyones needs. The setup process was easy and I was up and running in no time.
What do you dislike most about this product?
I have had some issues making the forms look 100% the way I want on mobile, but that's not a major issue. I'm sure their excellent customer service would have helped me custom code it for mobile if I asked for it.
What recommendations would you give to someone considering this product?
I am recommending this product for better reach.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Raja B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Great online form with lots of features and themes
Likeliness to Recommend
What differentiates JotForm from other similar products?
One can even create a website/app taking the functionalities of Jotform to the next level with its data analytics features. It can be a lead generation machine.
What is your favorite aspect of this product?
Large library of readymade templates. If any issue arise, raise a forum ticket and stay assured a reply within an hour or so by their staff that should resolve the issue.
What do you dislike most about this product?
With how comprehensive this platform has grown with newly added features including possibility to launch website/shopping app, I think they are going well.
What recommendations would you give to someone considering this product?
You can even create a cost calculator using Jotform. I mean with your creativity, you can find unique use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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