JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.1 /10
CX Score
8.2 /10
Category
JotForm
8.1 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

84 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Security

83

Electronic Signatures

83

Mobility

81

Drag and Drop Design

81

Workflow Automation

79

Field Configuration and Customization

77

Data Analysis and Survey Function

77

Version Management

76

APIs and Integration

76

State Transformation

74

Vendor Capability Ratings

Average 79

Ease of Data Integration

84

Usability and Intuitiveness

81

Breadth of Features

81

Business Value Created

81

Ease of Customization

81

Quality of Features

80

Ease of IT Administration

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Vendor Support

78

Availability and Quality of Training

78

JotForm Reviews

Vaishnavi M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Awesome product

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

Data collection is platform

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Understand each customer's behavior

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

FREDERICK S.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

great software

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform automatically send form submissions to email marketing.

What is your favorite aspect of this product?

Jotform seamless collects online payments on my behave and also allow me get paid from the forms shared.

What recommendations would you give to someone considering this product?

Templates are easy to edit and make good forms.

Pros

  • Unique Features
  • Efficient Service
  • Respectful
  • Acts with Integrity

Mehul D.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Impeccable offering for all things data

Likeliness to Recommend

9 /10

What differentiates JotForm from other similar products?

Jotform acts as a the best data structuring tool, and pivots further as a major enabling resource for mid scale businesses by providing one point framework for all things data, payments and documentation.

What is your favorite aspect of this product?

Jotform enables us to seamlessly manage engagement and other business process interactions along with requisite customisations in terms of user interface & notifications, thus making up for a robust, no code framework for all things business

What do you dislike most about this product?

Does not accept domestic. / localised payment modes for subscription payments. Also, there's a void in terms of a free trial to premium plans which is a major inhibitor

What recommendations would you give to someone considering this product?

Must try this one

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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