What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
Version Management
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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JotForm Reviews
Marian T.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
Complete and customizable online forms
Likeliness to Recommend
What differentiates JotForm from other similar products?
JotForm provides great customization options for form design. It offers the opportunity to simplify work processes by automating complex tasks. It allows to exponentially reduce the use of paper-based packages. It has the ability to collect and store data for a wide variety of our business needs. Saves time in the field and vastly improves workflow. It makes it possible to send and receive valuable information from the field.
What is your favorite aspect of this product?
It is easy to use and highly customizable. It has a wide variety of ready-to-use templates, adapted to different processes. It is very efficient for creating forms and managing data. It makes it possible to design forms easily with a drag-and-drop builder. It allows us to greatly simplify our field data collection processes and distribute the forms to mobile devices for data collection. It offers a set of high-quality integrations that optimize our business processes.
What do you dislike most about this product?
Although JotForm is a very useful platform in my company. Predefined templates can incorporate further customization. Its cost is considerably.
What recommendations would you give to someone considering this product?
I recommend using JotForm. This platform is necessary for data collection and simplification processes. It is an excellent data manager that allows you to quickly transfer them from our work team.
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
Please tell us why you think this review should be flagged.
Jack E.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2021
Robust and efficient platform for creating forms
Likeliness to Recommend
What differentiates JotForm from other similar products?
JotForm provides a large number of tools to create very complete and useful forms. It allows to obtain data used applied to social media marketing and in other email marketing campaigns to collect the responses and details of our various projects. It's a great way to get information quickly and have the data on hand to export to other business information platforms. It is very simple to start creating forms online and also to manage and expand those forms for anyone. We can transfer data to other applications for a more streamlined and automated workflow.
What is your favorite aspect of this product?
It is very easy to design forms and implement them anywhere. It is also simple to configure to provide the end user with a pleasant experience. its library of pre-made templates that allows the user to choose from varieties of form templates. Building forms from scratch requires no technical or coding skills. Team collaboration to create any form is highly doable with its integration with Slack. It is perfect for business because we can accept payments even through the form and it is compatible with PayPal.
What do you dislike most about this product?
The template design options are limited and you need to incorporate more customization options to adapt the forms to our requirements.
What recommendations would you give to someone considering this product?
This platform has all the features that are needed to create the best forms. It is extremely easy to use and it is easy to integrate with other applications. I recommend it.
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
MIGUEL ANGEL M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2021
Great Web Form Services
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform is at a higher and professional level from options to flexibility makes it the number 1 service
What is your favorite aspect of this product?
all the options it contains from making a payment form to accepting payments from the same form is all in one
What do you dislike most about this product?
As I mentioned before, jotform does not have partnerships with other companies to make the service a direct native one in many applications since it is a very necessary app for a business
What recommendations would you give to someone considering this product?
Any person looking for a contact solution, sell a product or make an agenda form this is the application you need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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