JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.6 /10
CX Score
8.8 /10
Category
JotForm
8.6 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

87 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
89%
Conflict Resolution:
91%
Strategy & Innovation:
89%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

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1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Friendly Negotiation
  • Enables Productivity

Feature Ratings

Average 81

Electronic Signatures

84

Security

83

Drag and Drop Design

82

Mobility

82

Workflow Automation

80

Data Analysis and Survey Function

79

Field Configuration and Customization

78

APIs and Integration

78

Version Management

78

State Transformation

77

Vendor Capability Ratings

Average 80

Ease of Data Integration

85

Business Value Created

83

Usability and Intuitiveness

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Vendor Support

79

Ease of IT Administration

79

Availability and Quality of Training

79

JotForm Reviews

Svetla M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use, customize and integrate anywhere

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

The multitude of templates, the rich options, the ease of customization and integration of the forms, ability to connect with other tools via Zapier

What is your favorite aspect of this product?

Easy UI and great templates

What do you dislike most about this product?

Forms code may need some html tweaks after embedded in a website, particularly for mobile view

What recommendations would you give to someone considering this product?

Start with the free version to get convinced about jotform's benefits

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Total Solution for Online Forms building.

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

JotForm has more integrations and allows for better customizations.

What is your favorite aspect of this product?

The seamless integration with project management applications like Asana.

What do you dislike most about this product?

The cost is slightly higher than some similar applications.

What recommendations would you give to someone considering this product?

Start with the free version to try the application's features and benefits based on your exact use case.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tanmay G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very nice customizations with JOT Forms

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

Jot forms provides efficient and beautiful way to collect data from end users, its amazing UI and customization ability make it a stand out.

What is your favorite aspect of this product?

We used Jot form on our campaign website and its results were fantastic, easy to deploy with minimum effort.

What do you dislike most about this product?

Unlike Google forms, Jot forms are not that popular yet, many times users are bit hesitant to use.

What recommendations would you give to someone considering this product?

Surely should see the option if you are bored from simplistic looking forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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