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Jobber Logo Award Winner Product Badge
Jobber

Jobber

Composite Score
7.5 /10
CX Score
7.7 /10
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In Partnership With SelectHub

Claim Software
Category
Jobber
7.5 /10

What is Jobber?

Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.

Company Details

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Awards & Recognition

Jobber won the following awards in the Field Service Management category

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Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative
8% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 84

Application Integration

91

Service Scheduling

90

Billing and Invoice Management

88

Quotes and Estimates

86

GPS Tracking

86

Mobile App

86

Field Service Knowledge Management

85

Dashboards, Analytics and Reporting

84

Field Sales Enablement

83

Online Booking

83

Field Service Workflow Management

82

Vendor Capability Ratings

Average 83

Availability and Quality of Training

88

Usability and Intuitiveness

88

Business Value Created

84

Vendor Support

83

Ease of IT Administration

83

Ease of Customization

82

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Quality of Features

82

Ease of Data Integration

80

Ease of Implementation

77

Jobber Reviews

Santosh K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Best field service management solution !

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Jobber is best of all as it provides flexible pricing structure for subscription which enables different businesses to work as per their requirement. Also, integration is seamless and improved CRM functionalities helps users to great extent unlike other alternatives. the UI interface is easy to access and use

What is your favorite aspect of this product?

User friendly interface which is easy to use and navigate in the best possible manner. Daily operational processes are smoothened and streamlined to its best. Scheduling meetings, managing multiple clients and invoicing in efficient manner. Improved customer interactions is the best aspect

What do you dislike most about this product?

No issues found as such

What recommendations would you give to someone considering this product?

Evaluating and assessing one's business need is most crucial before finalising the product. Read user reviews in public domain and check for the integration capabilities during trial period

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kyle G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Jobber is helping us optimize our business

Likeliness to Recommend

8 /10

What differentiates Jobber from other similar products?

Thanks to Jobber, we were able to centralize all of our operations. It makes it easy for me to manage my entire company. Regardless of my location. It gives me total command and visibility into everything happening, no matter where I am. I could be anywhere—in the field, at the office, or even abroad.

What is your favorite aspect of this product?

Simple interface, bulk invoicing, and neat design. We wish Jobber would keep pouring resources into improving the present platform, but it does have some great features that are hard to find elsewhere. As a developing business offering a variety of services, you will find the platform severely lacking and the integrations inadequate.

What do you dislike most about this product?

The routing feature is completely useless and has caused a lot of trouble. In all the years we've been using Jobber, the platform has remained unchanged and lacks the user-friendliness of competing routing systems.

What recommendations would you give to someone considering this product?

Simplified platform that fulfills all your needs for scheduling and invoicing. Everything from a customer inquiry to a final billing happens smoothly in the software.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Security Protects

Ioan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient service software.

Likeliness to Recommend

9 /10

What differentiates Jobber from other similar products?

Jobber allows us to create professional invoices using customizable templates and sends invoices automatically by email. It also provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatch, expense tracking, online reservations, automated emails, and more. With the time tracking feature, Jobber's scheduling module updates any job in real time, such as information about the completed task and the progress of the project.

What is your favorite aspect of this product?

Job assignment. Automatic reminders. Quick programming. Time tracking. Customizable calendar view. Drag and drop functionality.

What do you dislike most about this product?

The mobile app function could be improved. Creating and delivering bulk quotes would be very helpful.

What recommendations would you give to someone considering this product?

Jobber is exceptionally easy to use and automates the processes associated with new customer onboarding, account management, and billing. The best use case scenario would be newer companies looking to improve their professionalism and better manage accounts and cash flow. Customization is extensive within the CRM and can likely accommodate any scheduling issues you may have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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