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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2014615/original/2014615.jpg?1700679295)
Willy H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Jira from other similar products?
Is easier to create a dashboard
What is your favorite aspect of this product?
the visuals
What do you dislike most about this product?
not good on budget
What recommendations would you give to someone considering this product?
use a different tool for budget
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1949698/original/1949698.jpg?1708542484)
Jesse M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
JIRA - the gold standard for Product and Engineers
Likeliness to Recommend
What differentiates Jira from other similar products?
It handles complex workflows, as well as integrates with other products that are crucial to the product lifecycle and engineering management.
What is your favorite aspect of this product?
Customizability in workflows
What do you dislike most about this product?
Wish there were individual custom settings that applied to just your own view in JIRA.
What recommendations would you give to someone considering this product?
Make sure you have a need for it and have the team built out to make the most of it. Better suited for Product/Engineering work but can easily be used for Marketing, etc.
Pros
- Reliable
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Richard Z.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Jira is really fascinating.
Likeliness to Recommend
What differentiates Jira from other similar products?
Each and every one of the functions of this program is of great help for the administration of my work and the good management of projects activities of my workplace, Jira has been a great choice since it has simplified the workload and the thousands of tasks that I have to organize, this software is perhaps the most complete because it is divided according to the needs of the clients and the demand of my work, thanks to these wonderful tools I have the power to gradually build the most important projects of my work that They will make me stand out in my work department and flow much better with the work dynamics with my colleagues.
What is your favorite aspect of this product?
Jira is really fascinating, since it is one of the best resources we have to order our work team and plan a better management and response for future and present jobs that enter our system, this program is the right one to keep track of productivity and will feed the skills of all the members of our work team, it is impressive how with the support of this program we have better contact with all our clients, I have to highlight the good intuitive interaction that we have in our management and dynamics with all our clientele, this program is executed to transform the development of our work to be much more effective and faster.
What do you dislike most about this product?
Sometimes this program becomes a bit slow to run and interrupts with the rhythm with which it has been working, this is perhaps due to the enormous size of the software and the large space it occupies in our system, every time we want to start a section with this program with the passing of time is playing much slower, plus it bothers with the execution of other programs in my storage.
What recommendations would you give to someone considering this product?
It is worth recommending this program for the level of projection and management that this program offers us, Jira is by far one of the best programs that we have applied to organize each of the tasks that enter my job, I recommend it for the great results that we have obtained thanks to this power of administration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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