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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Kimberly O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Jira software excellent software

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

What makes Jira different from other similar products is the large number of additional features that can be added to it, allowing it to adapt to different work methodologies and expand its capabilities according to the specific requirements of each project.

What is your favorite aspect of this product?

What I like the most about this tool is that it is an issue tracking and project management tool, designed for agile teams. In addition to allowing team members to prioritize tasks, assign responsibilities, track time, collaborate, and view project progress in real time.

What do you dislike most about this product?

Since we are using this tool we have not found any fault with this tool, rather I can say that it is a great solution for our team.

What recommendations would you give to someone considering this product?

One of the reasons I can recommend this tool is that its large user community and focus on collaboration make it an ideal choice for any team looking to streamline their project management process.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Juan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

tools to manage tasks, projects and also errors

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

This tool allows the monitoring of projects and incidence by team size, letting you discover how to guarantee the best success of large teams. This tool has become the best standard on the market in many areas of project management, task management and also error management, and this is merely to achieve the best possible results for any organization

What is your favorite aspect of this product?

I find it an excellent tool since it allows you to manage projects, tasks and even errors, the teams can work together in the best and most efficient way, this tool is useful for better project management as well as for the documentation of work steps or The optimal management of services also has different areas of responsibility and is therefore excellent, both can be used flexibly without any problem, it can significantly facilitate work steps and cooperation in both small and large teams.

What do you dislike most about this product?

It seems to me that it is a very good tool, there is nothing I don't like about it because of its easy way to manage any project, any task and errors, it is very useful to improve management without any difficulty since it has become the standard in the security market. manage projects tasks and errors in the best way

What recommendations would you give to someone considering this product?

I recommend this wonderful tool because it significantly facilitates the work steps and the cooperation of both small and large teams, showing different areas of responsibility and therefore in this way it can be used flexibly it works as an excellent overview and planning tool at the same time. At the same time and in this way helps to optimize the workflow within a team, the software is aimed at both administrators and users

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Sahil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic Project and Task Management Software !

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Haven't used any other Project and Task Management software other than JIRA. JIRA is the most easy and helpful software to manage your daily and weekly task with proper status of each task. Email notifications really help to get updates on your tasks.

What is your favorite aspect of this product?

My favorite aspect of JIRA is that it can easily manage big projects in any organisation. With the help of JIRA we can break big projects into smaller task and can assign them to the relevant person. The time tracking feature on JIRA can be used for billings.

What do you dislike most about this product?

I haven't really found anything to dislike about JIRA. I have been using JIRA for more than 2 Years and it has helped me to organize my task and assignments.

What recommendations would you give to someone considering this product?

I would 100% recommend JIRA to every organisation to manage their projects and task. It is really helpful for task assignment and task management. And it can improve productivity as well because everything is more organized in JIRA.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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