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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Resource Management
Hierarchical Task Management
Reporting
Time & Expense Tracking
Document Management
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Carolina J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Projects with Jira, Good for SW developments.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its unparalleled adaptability, allowing users to customize workflows, fields, and permissions. Its seamless integration with various tools and plugins enhances collaboration. Jira's user-friendly interface, agile support, and robust analytics cater to diverse project needs. Scalable for both small teams and large enterprises, Jira's frequent updates and responsive support contribute to its status as a leading project management and issue tracking solution.
What is your favorite aspect of this product?
I appreciate Jira for its flexibility in adapting to various project management methodologies, extensive customization options, seamless integration with other tools, and the constant updates and improvements introduced by Atlassian. The ability to scale from small teams also for large enterprises, along with robust analytics and reporting features, is also frequently cited as a positive aspect.
What do you dislike most about this product?
The extensive feature set and customization options may be overwhelming for beginners. Additionally, while Jira is highly adaptable, configuring complex workflows may require administrative expertise. Some users also mention that the pricing structure can become costly for larger teams or organizations. Despite these considerations, opinions vary, and many users find the benefits of Jira, such as its flexibility and robust capabilities, outweigh any initial challenges.
What recommendations would you give to someone considering this product?
For those considering Jira, I recommend investing time in understanding its features and customization options. Start with basic project setups and gradually explore advanced functionalities to maximize its benefits. Utilize available tutorials and community resources for assistance. Ensure that your team is aligned with Jira's workflow philosophy, especially if transitioning from traditional to agile methodologies. Evaluate your integration needs and take advantage of Jira's extensive plugin ecosystem. Additionally, consider the scalability and long-term costs associated with your team size and requirements.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Please tell us why you think this review should be flagged.
Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Leading Project Management tool in the market.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is the most stable project management software i have seen in past couple of years, it has improved a lot in terms of user experience and security point of view. We can have Jira on-premise or we can go 1 step ahead and get the cloud version of it which is flawless.
What is your favorite aspect of this product?
Jira is the primary project management tool in my organization from several years. Jira gives high security environment where we can even discuss the confidential information related to project or related ongoing task. over the years Jira has improved the User interface and added lots of unique features.
What do you dislike most about this product?
the only dislikes i would say is some beginner people complained that they find Jira bit difficult to use, it is lot of things on single page which sometimes confuses people, other than this i didn't find anything against the Jira.
What recommendations would you give to someone considering this product?
the only recommendations is go for the JIRA, its best product from Atlassian for project management.
Pros
- Reliable
- Saves Time
- Security Protects
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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