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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Ravi K.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

easy to use, easy to adopt and easy to customize

What is your favorite aspect of this product?

Accessibility of items , link the items to the dashboard and collaboration of the tasks

What do you dislike most about this product?

nothing at this moment

What recommendations would you give to someone considering this product?

just for it. best Project and task management tools in the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Varun C.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great tool for tracking and manage project

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is easier to use Workflow Management Dashboards Agile kanban and Scrum Supports 1000+ apps (EazyBi, ScriptRunner, JMWE, Email Configuration, Tempo, Portfolio)

What is your favorite aspect of this product?

Issue and Bug Tracking Workflow Reports

What do you dislike most about this product?

Mobile App

What recommendations would you give to someone considering this product?

Best tracking tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Jira is very useful software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Comes with a template and Bug tracking, an example if your manager needs to track there was a different dashboard where they able to see how much work you done and updated on Jira a most capable thing that's only Jira provide customization is only available in Jira where we are able to create a group of people and Include a higher management team to track teams in seprate way and Admin has a different dashboard.

What is your favorite aspect of this product?

Zypher support when testing team upload any testcases they will able to upload in a bulk way also

What do you dislike most about this product?

Nothing was dislike sometimes task workflow we need to analyse very much diffcult way

What recommendations would you give to someone considering this product?

Jira is very much capable thing in the market most of the company is used for task management and confluence integration for better business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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