In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Gary W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Easy to use but costly
Likeliness to Recommend
What differentiates Jira from other similar products?
Detailed issue tracking with robust options for categorizing, prioritizing, and managing tasks.
What is your favorite aspect of this product?
Key aspect of Jira is its strong support for Agile methodologies. The built-in Scrum and Kanban boards, along with features like sprint planning, backlog management, and real-time progress tracking, make it particularly well-suited for teams using Agile practices.
What do you dislike most about this product?
One common drawback of Jira is its complexity and steep learning curve. Its extensive customization options and features can be overwhelming for new users, requiring significant time and effort to set up and master.
What recommendations would you give to someone considering this product?
Begin with a pilot project to understand how Jira works and to configure it gradually before full-scale implementation.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
Yeni O.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2024
With Jira, my team is more productive.
Likeliness to Recommend
What differentiates Jira from other similar products?
In my view, it is Jiras support for agile project management practices. Personally , I am of the opinion that Jira is built with agile project management in mind and therefore my aforementioned point is no surprise. Whether I plan on utilizing Scrum or Kanban project frameworks, Jira provides templates and boards which can be readily customized to fit the unique project needs of my team.
What is your favorite aspect of this product?
Jira has some of the best reporting capability of any agile-facing project management software that I have ever used in my professional journey. With report types like issue analysis , time tracking report, user workload report, version workload report etc Jira makes the process of spotting project blockages a lot easier and thus allows me to plan smarter sprints either during the planning phase of product development or after shipping the product ( product completion phase ).
What do you dislike most about this product?
Jira setup is usually confusing for non-technical users and I am assuming this is a well known fact within organizations where Jira is adopted. In-built collaboration tools are limited as well.
What recommendations would you give to someone considering this product?
Jira is one of the most proven software tools for aligning software project processes to team end goals.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Prithvi R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Powerful for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out with its robust customization options, allowing teams to tailor workflows, fields, and automation to fit their unique processes. Its seamless integration with other Atlassian products and extensive plugin marketplace further enhance its versatility, making it ideal for complex projects and varied team structures.
What is your favorite aspect of this product?
The flexibility to customize workflows and automate repetitive tasks is my favorite aspect. It streamlines project management and allows teams to work efficiently according to their specific needs, reducing manual effort.
What do you dislike most about this product?
The learning curve for new users can be steep, especially with its extensive feature set. This complexity might be overwhelming for smaller teams or those unfamiliar with project management software.
What recommendations would you give to someone considering this product?
Take the time to explore its customization capabilities and start with a simplified workflow to ease the learning curve. Consider integrating it with other tools you use to fully leverage its potential and streamline your processes.
Pros
- Unique Features
- Client's Interest First
- Transparent
- Includes Product Enhancements
Cons
- Less Friendly Negotiation
- Less Reliable
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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