Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Kishan Y.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Strong project management tool.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Certain project management solutions may struggle to manage agile and non-agile projects.

What is your favorite aspect of this product?

Advanced roadmaps indicate project deadlines and dependencies for long-term planning. Good reporting and analytics tools track progress and identify obstacles.

What do you dislike most about this product?

Long projects or plugins can delay performance. Small groups or companies with limited resources may find the fees prohibitive.

What recommendations would you give to someone considering this product?

Suitable for firms seeking scalable, integrated project management.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Does the Job

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sudhir B.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It offers more features for project management than other product with precision.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothin such to dislike

What recommendations would you give to someone considering this product?

This is very good product out in the market for project management, writing this review after years of use.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Respectful

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