In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Jason F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Very easy interface and responsive
Likeliness to Recommend
What differentiates Jira from other similar products?
Features and easy interface.
What is your favorite aspect of this product?
The sheets make work simple to see, make due, and follow up on in a significant way. You can relegate work rapidly, see improvement, and move stories from the overabundance to the dynamic run in a couple of snaps. It permits me, as a Project Manager, to rapidly and effectively see how the group is treating, work, and make dashboards to show project partners and the board how the project is going.
What do you dislike most about this product?
JIRA is exceptionally adjustable, however that is one of a handful of the disadvantages. You can construct it any way you need. Sorting out what that way is that turns out best for your group can consume most of the day. Formats would be useful. Same goes for dashboards. It would be extraordinary to see some best practice models from different associations on how dashboards can be arranged, so that groups can begin seeing their improvement and the worth of the work they're accomplishing all the more quickly.
What recommendations would you give to someone considering this product?
We love JIRA, and it's vital for the manner in which we work. Assuming you're overseeing programming in an Agile, or even a Dev-Ops climate. JIRA is the business standard on purpose. JIRA will work on your work process in manners you haven't envisioned and change the manner in which you work. Emphasize rapidly, and simply begin utilizing it. You'll before long discover what highlights work for yourself and how to put together your sheets.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alan P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Essential but clunky and laborious at times.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is the defacto and many other products integrate well, everyone knows it but it's very hard to customise and grapple with at times.
What is your favorite aspect of this product?
Everyone knows it and most people can work with it. It's simple enough for new users.
What do you dislike most about this product?
It's too hard to customise easily. Many good features are buried in plug-ins which can increase in price suddenly or disappear from the marketplace.
What recommendations would you give to someone considering this product?
Try Trello first and only move this if you have strong reporting requirements.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Caring
Cons
- Slower Product Innovation
- Charges for Enhancements
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
srinivas n.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best Task Management Tool Out There
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is an amazing tool to manage any complex task management scenario. Loads of features are added into this and compared to other tools this is the only tool that has such a breadth of features.
What is your favorite aspect of this product?
Task management, Managing backlog items, automate workflows are some of the features we use and love the most. The best part about Jira is, it requires very little learning and you can become a proficient user in very few days. This tool has the best compatibility with agile methodologies.
What do you dislike most about this product?
Using mobile applications is a little difficult to manage tasks. Considering all other features we really don't have to bother about this.
What recommendations would you give to someone considering this product?
Efficient task management is very critical for any company to manage time and resources properly. With Jira, this can be easily achieved. The reliability of the application is very high. This is another critical point for enterprise companies to choose Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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