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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Ramaseshan N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Best End to End Project Management Tool in market
Likeliness to Recommend
What differentiates Jira from other similar products?
Issue tracking and product development progress tracking are simple using Jira. The capability to integrate with other tools makes it extremely scalable. Being supremely agile helps in planning, development, monitoring, and delivery very efficient. Jira offers great UI and easy navigation tools, making it most widespread across all IT companies. Task allocation, bug tracking, event monitoring, stories, and epics progress are all laid out under simple projects in Jira. The kanban integration makes progress tracking extremely visual and effective. The super admin has full control over the entire workflow, fields, design, and task automation.
What is your favorite aspect of this product?
Jira helps me keep track of all the issue tickets that have been assigned to me. The purpose of the dashboard is self-evident. All of your projects, allocated tickets, issues in progress, and favorite filters are kept in a separate section. You may check the status of your tickets right from the dashboard or the ticket details page. On the ticket details page, you can add a comment, tag someone, start/stop progress, change the ticket status using numerous methods, and much more. When you make a change to a Jira ticket, an automated email is sent to the appropriate person to let them know. They have appealing icons.
What do you dislike most about this product?
Initial configurations are extremely detailed and might take a lot of effort. Plug-ins are expensive, and Jira mobile app doesn't work as efficiently as the browser app. Sometimes popups behave unresponsive causing delays in sprints. It might take a while to learn Jira for first-time users. Jira sends too many email notifications thus spamming the inbox. At times the system feels too customizable and the flows can be very complex to set up. It is also not the prettiest system I've used but they are improving the UI all the time so I expect this to be less of an issue in the future.There is no direct way of defining a team's available capacity
What recommendations would you give to someone considering this product?
We rely on Jira to manage the entire software product development process in my organization, from a project management view. A pivotal benefit of Jira to me has been the ability to customize the Jira software to align with our own unique software development and management process. This has really been helpful. Easy to attach video/pictures -which is very convenient for ticket description. Jira also helps in tracking issues which helps everyone involved be updated with the status of the bug/improvement. The greatest benefit that this software gave me was to noticeably improve teamwork and greater collaboration between teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Taylor J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
"An exceptional project manager."
Likeliness to Recommend
What differentiates Jira from other similar products?
It is a bit complicated to use the program compared to other programs that are easier.
What is your favorite aspect of this product?
My company has been using Jira to keep track of daily tasks and projects, and it has worked very well. This tool is great because it lets me work with my team and keeps me focused on my day-to-day tasks. Jira makes it easy to keep track of and manage projects, so I don't lose track of El Progreso as a whole. This tool is great.
What do you dislike most about this product?
I find it hard to manage users and give them permissions, and even though the interface is good, it's not the easiest or friendliest for end users.
What recommendations would you give to someone considering this product?
Jira is a good project manager that can be changed in many ways. It is easy to customize for any business and gives end users a lot of useful tools to help them work together, move tasks and projects forward, and keep an eye on them. It pays off.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Rachana B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Easy to navigate, easy to integrate Git
Likeliness to Recommend
What differentiates Jira from other similar products?
Resource management and time management
What is your favorite aspect of this product?
Git integration with Jira
What do you dislike most about this product?
cost management
What recommendations would you give to someone considering this product?
Highly recommended. We use this product for Sprint plannings. It works best even with complex dependencies.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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