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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Maria E.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Tracking projects has never been easier.
Likeliness to Recommend
What differentiates Jira from other similar products?
the program is much easier to learn than other programs.
What is your favorite aspect of this product?
Most projects may benefit from Jira's user-friendly design and large variety of capabilities. Additionally, Jira provides a single repository for all current projects and their respective statuses. I've never had any issues with downtime or technical issues while using Jira. I like it because it does what it's intended to.
What do you dislike most about this product?
There is a learning curve to configuring Jira to match your unique needs. Other software programs are more complicated to set up than Jira. Like any other piece of technology, social media is only useful if other people are using it as well. All parties benefit from any feature that promotes and rewards the use of the tool.
What recommendations would you give to someone considering this product?
I definitely suggest checking out Jira if you're searching for a project management and communication tool for your organization. There are a large variety of setup choices available in Jira, making it easy to get up and running.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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Sam G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Great reliable product, integrates well
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration options and additional modules create a flexible product.
What is your favorite aspect of this product?
The flexible API's and automation options
What do you dislike most about this product?
There is nothing I dislike about this product.
What recommendations would you give to someone considering this product?
Take a look at the other modules, they may be extremely useful to your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Silvia A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Wonderful and central project management helper
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best, agile, and most feature-rich project management applications available, with built-in features that can be expanded with a range of extensions easily. I've never seen this kind of freedom and flexibility in any other PM system, so I believe it sets it apart from others.
What is your favorite aspect of this product?
Jira is user-friendly, simple to line up with the current business model, and completely assists us in planning, tracking, and releasing software with a variety of scalable and adjustable features. We utilize Jira to track and manage projects so that tasks are performed on time and as efficiently as possible. There are plenty of reporting tools, as well as innovative features that help us in planning and delivering work more effectively.
What do you dislike most about this product?
Because Jira is such a vast product, there are some discrepancies, and doing the same activity in two separate portions of the system can feel extremely different. The system has been slowed by a massive amount of automation and if multiple connectors are applied for a single task. Some configurations aren't friendly.
What recommendations would you give to someone considering this product?
If you want to keep track of and comprehend your team's progress, as well as work with a prioritized backlog that is always updated, Jira software is yours. Jira is ideal to keep your team organized to accomplish goals while adhering to particular restrictions such as scope, time, and budget.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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