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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Pralabh S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Best tool for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Various features such as tracking the project progress and deadlines. Provides the ability to define the project roadmaps.
What is your favorite aspect of this product?
It helps the team to work together towards a common goal.
What do you dislike most about this product?
Built-in timelines are not available to track your project.
What recommendations would you give to someone considering this product?
This tool is very much useful for defining the project roadmaps and keeping track of the workflow.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Bryn R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
Decent software, but not the most user friendly
Likeliness to Recommend
What differentiates Jira from other similar products?
We used Jira as a way to oversee projects between two separate companies and the freelance designers we worked with. While it got the job done, it was far from the most user-friendly software I've used in this area, and its interface felt dated compared to comparable products on the market.
What is your favorite aspect of this product?
It made collaboration with external partners easier, but I don't know that it was a distinguishing feature.
What do you dislike most about this product?
Compared to similar products, the interface wasn't especially user friendly. Viewing multiple edits or versions of an asset could take too long, and similar services prove this can be done more efficiently.
What recommendations would you give to someone considering this product?
The product may have evolved since I used it, but I would recommend exploring other options before committing to Jira. While it isn't a BAD product by any means, there is definitely room for improvement.
Pros
- Reliable
- Trustworthy
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Great tool for product management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Tracking issues with various products in tickets allocated to various consultants, as well as tracking the state of product development and information on new releases. Jira is fantastic for consulting with colleagues before posting a query since you'll need to notify clients and college students about it. It has really aided my clients in overcoming all of their challenges, freeing up a significant amount of time for me to work on my problem with this business. You must complete the entry from start to finish for all roles concerned.
What is your favorite aspect of this product?
Jira includes capabilities that allow it to be utilized for a variety of reasons, and it also allows its users to accomplish these goals by executing complicated activities, making it a very strong solution. For the previous three firms I've worked for, Jira has been the go-to platform for collaborating and tracking bugs, problems, and technical advancements. I enjoy how simple it is to understand and apply to others. I'm also astounded at the sheer amount of plugins for all of these software, as well as the various latch and google apps designed to interact with other tools.
What do you dislike most about this product?
The sheer amount of tools is a wonderful feature, but it also has the disadvantage of steepening the software's learning curve and making it difficult to use unless the user is well familiar with its tools. We currently utilize narrative point evaluations, but more charts demonstrating our collaboration difficulties and weekly work hour differentials would be quite beneficial. It's fantastic to see that it interacts effortlessly with the Bitbucket service, but it'd be much better to have more feature-rich code incorporated into JIRA, which we can't see right now but require from Bitbucket.
What recommendations would you give to someone considering this product?
Jira is a really strong tool that might be an excellent addition to your organization, but you need first determine whether it is truly what you require. If you're searching for a sophisticated project management online tool with potential expansions, I recommend Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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