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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Marc C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Great for organizing complicated workflows.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has tremendously aided in the structure and monitoring of story and sprint progress, simplifying product management. Because everyone with access can quickly perceive the roadmap, it has made goal alignment easier and more efficient. One of the most significant advantages is the ability for the company to utilize the same tool for multiple departments. This eliminates the need to maintain several tools and saves time on the creation of new integrations.
What is your favorite aspect of this product?
Jira makes it simple to coordinate your whole workflow; I particularly like how simple it is to organize and update sprint planning. The ability to automatically move unfinished work to the new sprint is a useful tool. Our entire team can work together on our sprint responsibilities. The ability to pull tasks from our multi-role team allows leadership to monitor and track the amount of effort we put into making our clients successful. Prioritization is simplified with drag and drop. It is a great tool since it allows you to allocate tasks to different team members who may have diverse responsibilities in the company.
What do you dislike most about this product?
Because there is no Gantt chart view out of the box, determining the critical route is more challenging. Jira may be perplexing if not properly managed. Of course, this is most likely a human mistake characteristic rather than a result of your program, but it may be corrected. I believe the to-do flows should be better organized, and it would be useful to be able to organize them into folders or levels e.g. UX, Admin, Feature, etc. in the complete view, working with big groups may often be challenging and dirty.
What recommendations would you give to someone considering this product?
Creating an uniform tool that can be used by several departments improves scalability and makes it easier for employees to eventually migrate to new sections of the business because they don't need to learn a completely new set of tools. Jira is ideal for small or divided team structures, but it may get quite chaotic if you have a big number of individuals working on random tasks rather than unique stories.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Khushi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Best software for Bug tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
Wonderful support for Collaborative platforms like Slack and Teams.
What is your favorite aspect of this product?
Ease of Use and On-time notification for task creation and resolution.
What do you dislike most about this product?
Categorization of tasks can be improved. If JIRA can show the subtasks along with the tasks, it will be easy to access them and manage the relationship between them.
What recommendations would you give to someone considering this product?
When compared with other bug tracking tools, Jira is the most user-friendly tool. And it can be easily integrated with apps like Bitbucket, Confluence, etc.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
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Silvia C.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
A platform that focuses on Customer Service!
Likeliness to Recommend
What differentiates Jira from other similar products?
The tracking system of this platform is amazing to use which gives you a great advantage as a user plus the customer serviceability is amazing while using this platform as all your problems and concerns are quickly tackled and addressed.
What is your favorite aspect of this product?
The tracking system of this platform gives you the opportunity to solve the bug-related issues and other issues in relation to tracking can be solved in real-time.
What do you dislike most about this product?
Sometimes a bug appears in different stages of the program which creates severe problems in relation to time, efforts, and data safety which is extremely confusing and difficult to handle. Some basic features are missing from the user interface which makes the process slow.
What recommendations would you give to someone considering this product?
Jira software program is a business system management platform utilized by agile teams to scheme, alter and launch the software. Jira allows users to create project roadmaps to map out all tasks in progress. The venture board includes a drag-and-drop interface that permits teams to manipulate every mission detail.
Pros
- Reliable
- Caring
- Respectful
- Fair
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