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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Pablo D.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Intuitive and easy to implement software
Likeliness to Recommend
What differentiates Jira from other similar products?
The capacity for several team members to collaborate on a project while having access to all relevant information. You can receive notifications when new tickets are allocated to users, as well as when tickets are changed or the person is referenced in a remark. Confluence system tests and user stories may be quickly linked to Jira tickets. When a new project comes in, we must first establish a plan for it, after which we make little individual tasks and allocate them to each team member. So it's really simple for us to keep track of all the jobs and subtasks for the entire crew.
What is your favorite aspect of this product?
User-friendliness, cross-platform compatibility, one-click job assignment and tracking, sophisticated filter options, mobile app, user-friendly UI, problem, bug, and task tracking all in one location. It is possible to create tickets, assign individuals to them, and get alerts. To obtain additional information about tickets, new fields have been introduced. You can keep track of how much time you spend on each issue. and generate reports displaying work by individual, time, and stage You may attach tickets to Confluence pages to monitor system testing, and you can filter by stage or owner.
What do you dislike most about this product?
The report generating process is not very straightforward; it takes several attempts to pull the information you want from the tickets. Also, if you make a board and several boards are made outside of that board, you get alerted of all updates on all boards; we haven't found a method to disable this function. There is no dark mode, file upload size is limited, interaction with other applications is difficult and you must browse through numerous choices to discover things.
What recommendations would you give to someone considering this product?
Take heart: you may encounter difficulties in the first 2-5 days of setup and comprehension, but things will become much easier and more versatile after that. Yes, if you operate in a team, I would suggest it for ticket tracking. You should spend some time getting acquainted with the reporting features and search choices. Recommend that the project manager use the reports to deliver relevant information to clients. Connecting to Confluence increases this product's usefulness.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Aennie G.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Best in class project management tool!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has epic features for organizing our various projects and task. There are excellent features for the product development process and to keep track of our progress they have everything needed to perform this task. We can easily manage our tasks and they have efficient criteria for the ownership reviews.
What is your favorite aspect of this product?
Jira has great transparency over the product and has an engineering roadmap throughout the organization. They have impressive customizability that helps us to establish the custom fields and automation of all types whenever there is a need to build new templates to support our projects and progress through new and different ideas.
What do you dislike most about this product?
Jira needs to add dark mode to its features. There are no automated alerts like ticket age and last update. It is not possible to filter the task through Jira. There must be a complete ALM solution added to the features.
What recommendations would you give to someone considering this product?
Jira is best recommended because it helps us to streamline our projects and processes and also the integration with other apps is also best.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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Ketan B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Best Project management tool with bunch features
Likeliness to Recommend
What differentiates Jira from other similar products?
It is trustworthy and provides. Reliable features
What is your favorite aspect of this product?
Project management
What do you dislike most about this product?
Document storing feature
What recommendations would you give to someone considering this product?
It is best for project management and tracking reporting
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Helps Innovate
Please tell us why you think this review should be flagged.
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