In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
ALPER K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Best Project Management Tool in the Sector
Likeliness to Recommend
What differentiates Jira from other similar products?
* Easy to make planning * Easy to learn * Integrated with Outlook and Confluence * Very easy to make project and plan management * Great frontend very easy to use
What is your favorite aspect of this product?
* User Interface is very good to make planning and track the issues. * Tasks can be tracked easily such like in progress, open, waiting for review.
What do you dislike most about this product?
* IT should be also integrated with other tools such like Slack, Github and SonarQube
What recommendations would you give to someone considering this product?
* IT should be also integrated with other tools such like Slack, Github and SonarQube
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jerica G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Jira tracks bugs/improvement and Agile Methodology
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is used for tracking bugs and enhancements while adhering to Agile Methodology. The development process begins with the creation of tickets, followed by prioritization and planning for which tickets will be worked on during the current Sprint, followed by status updates and finally ticket closures.
What is your favorite aspect of this product?
This aids in team management and progress estimation. It also integrates with GitLab, so that when we push to Git and include a JIRA ticket number in the commit message, the changes made in Git will be reflected in JIRA. In addition to all this, we can also trace the ticket's history and leave comments on it.
What do you dislike most about this product?
With the rapid development of new product engineering tools, it is critical that Jira offer support for these new platforms as quickly as feasible. Because there isn't an automatic procedure for migrating data, moving to Jira from another system is a labor-intensive process.
What recommendations would you give to someone considering this product?
Since its inception, Jira has served as our company's principal task management software for keeping track of routine operations. Jira, on the other hand, has become an all-encompassing platform for us because of the many ways in which it can be integrated with other tools and systems vital to software engineering. Jira is now how we handle the whole product engineering process.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Pablo D.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Intuitive and easy to implement software
Likeliness to Recommend
What differentiates Jira from other similar products?
The capacity for several team members to collaborate on a project while having access to all relevant information. You can receive notifications when new tickets are allocated to users, as well as when tickets are changed or the person is referenced in a remark. Confluence system tests and user stories may be quickly linked to Jira tickets. When a new project comes in, we must first establish a plan for it, after which we make little individual tasks and allocate them to each team member. So it's really simple for us to keep track of all the jobs and subtasks for the entire crew.
What is your favorite aspect of this product?
User-friendliness, cross-platform compatibility, one-click job assignment and tracking, sophisticated filter options, mobile app, user-friendly UI, problem, bug, and task tracking all in one location. It is possible to create tickets, assign individuals to them, and get alerts. To obtain additional information about tickets, new fields have been introduced. You can keep track of how much time you spend on each issue. and generate reports displaying work by individual, time, and stage You may attach tickets to Confluence pages to monitor system testing, and you can filter by stage or owner.
What do you dislike most about this product?
The report generating process is not very straightforward; it takes several attempts to pull the information you want from the tickets. Also, if you make a board and several boards are made outside of that board, you get alerted of all updates on all boards; we haven't found a method to disable this function. There is no dark mode, file upload size is limited, interaction with other applications is difficult and you must browse through numerous choices to discover things.
What recommendations would you give to someone considering this product?
Take heart: you may encounter difficulties in the first 2-5 days of setup and comprehension, but things will become much easier and more versatile after that. Yes, if you operate in a team, I would suggest it for ticket tracking. You should spend some time getting acquainted with the reporting features and search choices. Recommend that the project manager use the reports to deliver relevant information to clients. Connecting to Confluence increases this product's usefulness.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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