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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Emil F.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Excellent software with very useful integrations.
Likeliness to Recommend
What differentiates Jira from other similar products?
I was working within the Scrum and Kanban frameworks, so I needed a tool to track my work. Improving team communication and catching up with sprints is directly related to the Jira suite, and integration with GitLab or BitBucket improves store management performance. As a result, productivity and target area are more accurate.
What is your favorite aspect of this product?
It seamlessly integrates with a variety of other tools that engineers frequently use. It also includes many of the workflow, narrative development, and integration use cases that are essential to us. We can see the long term in Gantt style while utilizing kanban for sprints thanks to the option of assigning tasks, user stories, and issues in epics that can be specified in a roadmap. Additionally, each card comes with a number of beneficial documentation features, like a checklist, subtasks, and a fantastic text editor. And last, it features complex reports to help you understand how well your machine is performing.
What do you dislike most about this product?
We frequently discover that we must adapt our working style to the instrument, rather than the other way around. Furthermore, most of the time, a sophisticated setup is required to obtain the full benefit. Because the main panel constantly displays all available features, it might get congested with options you don't need, thus it would be excellent to be able to alter it from the user or even control it from the project lead.
What recommendations would you give to someone considering this product?
Although it may appear to be a sophisticated or daunting program, allow yourself the chance to tailor this tool to your own needs, since this is feasible owing to Jira wide functionality. It is most effective when paired with Confluence.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ruhi S.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Good software for project roadmap
Likeliness to Recommend
What differentiates Jira from other similar products?
I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments gradually, and I love it because it is incredibly simple to produce a report. I love the UI because it is very natural, I like it a lot because it is friendly and justifiable, the client can adjust to its capabilities quickly, and I love it because it is excellent for getting organized and doing my projects and endeavors.
What is your favorite aspect of this product?
Other tools lacked sufficient functionality and were overly simplistic.
What do you dislike most about this product?
My problems with the Tempo application's search issues feature are numerous. It is quite difficult for me to find the right ticket because I am involved in so many different projects. Neither utilizing the ticket code nor the ticket name works well enough.
What recommendations would you give to someone considering this product?
A good software to consider purchase if you are looking for project management
Pros
- Enables Productivity
- Performance Enhancing
- Respectful
- Continually Improving Product
Cons
- Less Efficient Service
- Vendor's Interest First
- Less Transparent
Please tell us why you think this review should be flagged.
Manuel K.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Great platform to track projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
In our project development lifecycle, we utilize the JIRA platform to keep records and papers for the worldwide team. While the project is under progress, we also utilize JIRA to report issues and anomalies. We're creating dashboards to help us manage our development process, and we can now see workloads, manage resources and celebrate our triumphs in ways we've never done before, integration with other systems, such as ServiceNow, enables us to convert user requests from other systems into JIRA user stories, which we can then act on and prioritize. Everything is routed back to the ticket system for resolution.
What is your favorite aspect of this product?
The best thing about JIRA is that it's easy to use and doesn't require any technical specifications. Suitable for generating tickets and documenting reports throughout the project life cycle. Dashboards make it easy to review, manage, and perform in a meaningful way. With just a few clicks, you can quickly assign work, view progress and move stories from the backlog to the active sprint. As a project manager, you can quickly and easily review your team's work, prioritize your work, create dashboards, and show stakeholders and project managers the progress of your project.
What do you dislike most about this product?
JIRA gives everything we need to issue and document the bug, or any feedback, however one feature I dislike is that the JIRA ticket email occasionally arrives too late. JIRA is extremely configurable, which might be a disadvantage. Because determining which method works best for your team can be time consuming. Templates and dashboards would be beneficial. It would be fantastic to see some best practice examples from other businesses of how dashboards may be set up so that teams can see their progress and the worth of their effort more rapidly.
What recommendations would you give to someone considering this product?
For individuals in need of a bug reporting and documentation platform, JIRA comes highly recommended. JIRA is critical to how we work. If you are in charge of software in an Agile or DevOps setting. JIRA will enhance your workflow in ways you never believed possible and completely revolutionize the way you operate. Iterate quickly and begin utilizing it. You'll quickly learn which features work best for you and how to arrange your boards.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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