In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Pratham S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Amazing features making task management easier
Likeliness to Recommend
What differentiates Jira from other similar products?
With all the expected capabilities and integration with other helpful services, it offered Kanban task management. Ticketing. is a dialogue between the teams. Documentation. Setting work priorities. sprints and visibility of the workload. The tool is complete and used extremely well.
What is your favorite aspect of this product?
Jira had all the required features — complexity fields, time estimates, Kanban, etc. — and strong integrations while I wasn't an admin at the time we were using it.
What do you dislike most about this product?
The notification system might be a little wiser in distinguishing between critical and unimportant alerts. If I'm not tagged, I don't get notifications on my main notification tab. Additionally, it may disturb parts of the process.
What recommendations would you give to someone considering this product?
With regard to the variety of activities you may do using the program, it is really thorough in what it enables you to do. It's more than just a ticketing system. It has the ability to put your company in order.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Kevin I.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Easy to use regardless of technology background.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira integrates very well with agile methodologies like Scrum or Kanban, it allows for customization so we can have tasks that flow through custom states that are more fit to our business cases.
What is your favorite aspect of this product?
It is really user-friendly, it is easy to have a quick glance of how the sprint is looking so far and what are the tasks that matter most for us so we can focus better our efforts towards each sprint.
What do you dislike most about this product?
Nothing in particular, i would only say that it would be nice to have more integrations for quality processes like test cases and automation.
What recommendations would you give to someone considering this product?
Consider all the third-party integrations that jira offers, as this may be crucial when trying to determine how much you may take advantage of jira's potential.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Carol H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Great tool to integrate with many CRMS.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has saved us a lot of time in starting projects that were previously a difficulty in our company owing to time limitations, but Jira has enabled us to start projects one step ahead of schedule thanks to its templates. When cases need to be escalated to the technical team, our team can instantly correlate all cases in Jira with Hubspot, and because everything is centralized, we can quickly follow all cases straight from Jira.
What is your favorite aspect of this product?
Jira Cloud Mobile ease has been my favorite so far since it helps me to keep track of work completed and tasks given. In addition, I may remotely notify my staff on any changes that demand immediate attention. Push notifications are another feature that helps me remain up to current, and I enjoy that I'm constantly up to date even when I'm offline, which has been quite beneficial so far. I appreciate how you can insert code, tables, and other elements within the UI.
What do you dislike most about this product?
For newcomers, the user interface may not initially provide a user-friendly experience; in my case, I spent quite some time reading their Help Center to understand how to use the major functions. The software's compatibility with my iOS devices has not been fantastic in terms of file sharing, which has severely limited me and caused a lot of pain every time I receive messages that demand document sharing.
What recommendations would you give to someone considering this product?
To minimize file sharing complications when using this program, I would advise anyone thinking about purchasing it to use the Windows operating system. Check out Jira's integration lists; it's simple to integrate. You must be patient at first to become acquainted with the UI.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.