In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Rachel H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Great platform to keep track of projects.
Likeliness to Recommend
What differentiates Jira from other similar products?
In our project development lifecycle, we utilize the JIRA platform to keep records and papers for the worldwide team. While the project is under progress, we also utilize JIRA to report issues and anomalies. By forming teams, we were able to overcome our authorisation challenge and simplify company administration. The reports allow us to track the progress of the sprint's work.
What is your favorite aspect of this product?
The nicest part about JIRA is that it is simple to use and does not require any technical knowledge. It is useful for creating tickets and documenting reports throughout the project life cycle. Using Jira, we manage the work and backlog throughout the sprint. We build teams and administer the boards to which they have access. People are given employment. We may go at prior tasks and filter them based on their status.
What do you dislike most about this product?
Business and application administration may be highly difficult; the only thing wrong with me is that the JIRA ticket email occasionally arrives too late. Having said that, it must be stated that JIRA gives all we require to raise and document the problem, bug, or any feedback and causes the job to go in the default path, which can lead to mistakes.
What recommendations would you give to someone considering this product?
For individuals in need of a bug reporting and documentation platform, JIRA comes highly recommended. In comparison to its competitors, it is a complicated application. However, it differs from others in that it has capabilities that boost project management productivity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shabad L.
- Role: Information Technology
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
It has alot of features for Agile developments and makes it a lot faster and easier
What is your favorite aspect of this product?
It's very intuitive and easy to use
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
Definitely, a great product for teams and track agile development
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Hardik T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Excellent and mind-blowing Issue Management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira's major feature is its flexibility and configurability. It is more a matter of how far you want to take the instrument rather than if you can make it accomplish what you want it to. Almost every feature of the product can be customized in some way, including issue kinds, fields for each problem, access rights to issues, workflows for various issue types, and a long list of other options.
What is your favorite aspect of this product?
For managing and monitoring issues, we utilize JIRA a lot. It is a fantastic approach for teams to work together and communicate as each team has a project. The tool is excellent to have for project managers, observers, stakeholders, etc. because it is so adaptable. To keep track of the projects you've reported, owned, or are following, they also feature robust and configurable searches and dashboards.
What do you dislike most about this product?
For new users, Jira can be a little overwhelming. It appears to be a relatively straightforward system, and Atlassian has been striving to address this problem for some time, but it is simple for new users to become perplexed and unsure of what to do when they first log in.
What recommendations would you give to someone considering this product?
Before installing the system, consider how you want things to operate and resist the need to over-customize. In the long term, simplicity is preferable. In order to tailor the installation to the demands of the user community, educate your users on the fundamentals and get early feedback.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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