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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Daniel M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Essential tool for team project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its advanced support for Agile methodologies like Scrum and Kanban and its flexibility in customizing workflows and permissions. With robust integrations with tools like Confluence, Bitbucket, and Slack, it enables seamless collaboration and continuity across teams. Additionally, Jira offers detailed insights and reporting to monitor performance and optimize workflows, making it a scalable solution for both small teams and large enterprises using DevOps and CI/CD.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility and customization capability. The platform allows teams to adjust workflows, fields, and boards to meet their specific needs, which is essential for accommodating different processes and work styles. Additionally, its integration with other development and collaboration tools provides a smoother and more efficient experience, facilitating communication among team members and improving overall productivity. This adaptability makes Jira a strong choice for various industries and team sizes.
What do you dislike most about this product?
What I like least about Jira is its steep learning curve for new users. The interface and numerous customization options can be intimidating, especially for those unfamiliar with Agile methodologies or project management tools. Additionally, some users find the abundance of features overwhelming, making it difficult to quickly locate the necessary information or tools. This initial complexity often requires a significant investment of time for training and adaptation.
What recommendations would you give to someone considering this product?
For those considering purchasing Jira, it's important to assess the team's needs, especially if they use Agile methodologies. Taking advantage of the free trial and investing in training can ease the transition. Additionally, checking for integrations with other tools and starting with a simple workflow before gradually adjusting can help maximize Jira's value and make the transition smoother.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Nicole K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
JIRA: for use of good planning techniques.
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA stands out for its various communication functionalities such as: chats, calls and video calls. It has a very comfortable and accessible pricing plan. Linking it with Google Drive or Dropbox allows me to have documents, attachments, presentations, images or any other type of file on hand if I need it.
What is your favorite aspect of this product?
My preferences for Jira are because of its flexibility, can be adapted/used in web applications, among others. I can link with Google Drive or Dropbox to have different documents or files at hand, the simple option to drag and drop cards is a simple but very significant feature.
What do you dislike most about this product?
Its cost may be excessive for some, for me its cost is just what it is worth.
What recommendations would you give to someone considering this product?
My small recommendation is: Asana reduces procrastination, that is, by being “controlled” in a certain way by a tool like asana, you feel happily obliged to carry out those tasks that, otherwise, you could leave halfway because you get distracted.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Jose V.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
The best product of the market
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other project management tools primarily due to its strong focus on Agile methodologies, offering features tailored for Scrum and Kanban teams, such as sprint planning and backlog management. Its highly customizable workflows allow organizations to adapt the tool to their unique processes, while seamless integration with other Atlassian products enhances collaboration.
What is your favorite aspect of this product?
One of my favorite aspects of Jira is its flexibility in customizing workflows. This allows teams to tailor the platform to their specific processes, which is crucial for adapting to different project needs and methodologies.
What do you dislike most about this product?
Pricing can be a concern for smaller teams or organizations, particularly if they need multiple add-ons to meet their requirements.
What recommendations would you give to someone considering this product?
Invest time in training
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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