
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Cindy M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Senior Director Marketing
Likeliness to Recommend
What differentiates Jira from other similar products?
In conclusion, Jira is an effective software for managing projects. It's great for organizing projects and monitoring problems, and the workflow features are important for keeping track of and resolving any problems that arise. Teams that want more sophisticated capabilities, however, will have to subscribe to a subscription plan.
What is your favorite aspect of this product?
JIRA's many helpful features include the ability to handle issues, create tasks automatically, organize backlogs, and much more. The enormous amount of work that can be handled by this program while still producing reports for upper management is what makes it so appealing. An attentive support staff is there to answer any questions you may have, so integrating it into your system is a breeze.
What do you dislike most about this product?
Sometimes, Jira's steep learning curve and complicated user interface might be off-putting for new users and delay their adoption of the software. I also don't like that it's often sluggish and glitchy, which makes it difficult to get things done and reduces productivity.
What recommendations would you give to someone considering this product?
If you need to provide immediate assistance to users or customers, either personally or via the use of bespoke bots you may put up, Intercome is an excellent choice. Organizations that anticipate a significant increase in email traffic might take use of specialized bots to handle the influx. Help articles written in Intercom may turn users into raving fans of your product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dani B.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Wonderful Tool for Managing Projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira allows programmers to work on several projects at once. For example, I use Slack and Bitbucket to keep track of all my jobs and code repositories and use JIRA frequently. Agile and sprint planning, centralized data storage for project backup, and API integration with other services are some of my favorite development approaches.
What is your favorite aspect of this product?
We find it useful for Project Management at our organization. A separate board is used by each team to keep tabs on the sprint's development, manage the backlog's cards, and generate various reports. E-mail is the quickest way to share news and thoughts briefly. I've worked on a project where retrieving metadata like description, comments, and attachments was a breeze thanks to Python.
What do you dislike most about this product?
The team should attempt to fix the issue wherein image uploads as part of requests occasionally fail. There's a message that says "Failed to upload photos" all the time.
What recommendations would you give to someone considering this product?
With its user-friendly interface and comprehensive set of features, Jira is unrivaled when it comes to managing products and ensuring that everyone is on the same page with regards to their daily responsibilities. Workload management amongst teammates is efficient. Similar tickets from the past can be tracked for simpler sorting. Benefits include a speedup in performance and a decrease in wasted time.
Pros
- Enables Productivity
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Mayur J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Best tool for Agile Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
1. Very cost-effective. 2. Easy to use and implement. 3. Provides Many features which help to deliver products faster. 4. Provides automation which we can use and automate certain things.
What is your favorite aspect of this product?
Automation for Jira
What do you dislike most about this product?
Not as such
What recommendations would you give to someone considering this product?
As compare to other I would strongly suggest to use this project and it also offers free trial take it and use it
Pros
- Respectful
- Fair
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
