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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Kyle R.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Exploring Jira for Construction Teams

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

What sets Jira apart from other project management software is its robust customization options and flexibility. Unlike traditional project management tools, Jira is highly configurable, allowing us to tailor workflows, issue types, and dashboards to match our unique project management processes.

What is your favorite aspect of this product?

We use Jira to create and manage project tasks, assign responsibilities to team members, and track progress across various construction projects. Jira's agile project management features allow us to adapt to changing project requirements and prioritize tasks effectively, ensuring that project timelines and deliverables are met consistently.

What do you dislike most about this product?

The initial setup and configuration of Jira can be complex, requiring dedicated resources and expertise to implement effectively.

What recommendations would you give to someone considering this product?

As a project manager, I appreciate how Jira can be adapted to support various project methodologies, including agile, waterfall, and hybrid approaches. The ability to create custom dashboards and reports provides valuable insights into project progress and performance, empowering our teams to make data-driven decisions and optimize project outcomes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amir N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

More flexible than Azure DevOps. Easier to use and more intuitive.

What is your favorite aspect of this product?

Flexibility in setting the projects, either as Kanban or Scrum. Ability to customize. Using JQL for reports' customization

What do you dislike most about this product?

You can really get lost in setting the hierarchy (i.e. user stories, tasks , sub tasks, etc.)

What recommendations would you give to someone considering this product?

The tool is extremely flexible, so you have to have a good idea how to structure your projects.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Security Protects

Iana K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is easy to integrate and teach anyone to use it

What is your favorite aspect of this product?

easy to use, have many different features, and easy to track tasks

What do you dislike most about this product?

no integration with other tools, such as Airtable

What recommendations would you give to someone considering this product?

Definitely consider buying the product, it will be helpful for your team on a daily basis

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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