In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Sheril R.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Task management software for our daily tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a useful tool for organizing my workday. Jira is an excellent tool for organizing and monitoring work-related projects. Service Desk administrators and support staff can benefit from Jira's configuration options and add-ons.
What is your favorite aspect of this product?
Since its inception as a solution for managing and keeping track of day-to-day work tasks, Jira has served as our company's de facto task management software. But now that Jira can be integrated with virtually every other platform and tool used in software development, it serves as our sole platform for managing the entirety of our projects.
What do you dislike most about this product?
Quite a few extra features are available in JIRA. It's fantastic that there are so many methods to categorize and label tickets. The onus is on the company to devise a system of internal structure to make the most of all the bells and whistles.
What recommendations would you give to someone considering this product?
Jira is ideally suited for project management due to its adaptability, ability to incorporate useful add-ons, and applicability across a whole development team's software stack. Jira is a straightforward and user-friendly issue tracking tool that has greatly aided my work.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Arun Kumar J.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Best task management software
Likeliness to Recommend
What differentiates Jira from other similar products?
The wide range of users, especially the ones who follows agile models for product development. The ability to generate reports and pin point on what's been done well and what needs improvement. One can easily track on who's working on what. It is very helpful in planning the timelines and resources for the project and also highlights the blockers.
What is your favorite aspect of this product?
To me, it is the reporting. It gives a clear insights on how the team did. This can help the project planner to bring necessary changes to do things better and faster. Also it can help in knowing what should the team continues to do.
What do you dislike most about this product?
Like I mentioned already, notifications are still on emails whenever a task is assigned or a task's priority has changed. An intuitive notification should help take actions faster.
What recommendations would you give to someone considering this product?
For project planning, timelines and resources, JIRA is the best!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chris D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
The most effective Project Tracking solution
Likeliness to Recommend
What differentiates Jira from other similar products?
Utilizing JIRA has become integral to our processes. Its extensive adaptability and compatibility with other systems streamlines our routine procedures. We use JIRA for all of our project management needs. JIRA serves as the foundation for all of our team's operations and development processes. Incorporating G Suite and GitHub into our workflow has greatly simplified our release process.
What is your favorite aspect of this product?
Jira is a fantastic tool for keeping everyone in the loop on ongoing projects and tasks. It provides an accurate depiction of the team's progress across all functions, and it keeps everyone up to date on all the particulars. Dissecting a job into its component parts simplifies the process and makes it more manageable.
What do you dislike most about this product?
It's not the easiest thing to wrap your head around at first; I remember feeling that way when I first started using Jira. In some ways, it could be a novel adventure for you. I don't know, but despite my dislike, I found the product to be satisfactory.
What recommendations would you give to someone considering this product?
The project deadline, by far the most important aspect of the endeavor, is easier to keep track of with this tool. I can set milestones, delegate tasks to an underling, and monitor progress all in one convenient place.
Pros
- Effective Service
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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