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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Karthik M.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Highly efficient Project management softwar

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Its Robust Nature and interactive User interface makes JIRA standout from similar Project management software. .

What is your favorite aspect of this product?

Ease of generating reports.

What do you dislike most about this product?

Workflow feature customizability

What recommendations would you give to someone considering this product?

Ensure detailed training for end users. Make sure you obtain, detailed help documents and tutorial videos.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Continually Improving Product

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Jira : Track you Project

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira a better pricing and the best support in the market

What is your favorite aspect of this product?

The support and the training provided alongside various filter needed to track the tickets

What do you dislike most about this product?

The Ui is a bit laggy and needs to reloaded again and again

What recommendations would you give to someone considering this product?

Go through proper training in order to run best test scripts

Pros

  • Enables Productivity
  • Acts with Integrity
  • Friendly Negotiation
  • Security Protects

William H.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Unique visibility into project management.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Integration with third party tools is where Jira stands above every other project management tool I have used. Integrating Jira with popular software tools I utilize regularly like Figma and Gitlab , transforms Jira into a hub of real time data of my day to day work activity, From Jira I am able to access critical updates on Figma and Gitlab, thereby providing a unique visibility into the software development process across my department.

What is your favorite aspect of this product?

Jira project boards is my bread and butter when it comes to project management. I rely on them to track the status of tasks assigned to all project stakeholders and team members , at every stage of our software development process.. With project boards , I have full visibility into project work distribution across my team.

What do you dislike most about this product?

Limited collaboration feature . There is no real-time chat functionality and its built-in testing features are limited.

What recommendations would you give to someone considering this product?

For agile facing development teams , I think Jira is a tool to consider.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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