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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Arundhati S.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Very simple and easy UI

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

I can easily share tasks with teammates in few clicks

What is your favorite aspect of this product?

its UI is very attractive and User friendly

What do you dislike most about this product?

Sometimes it takes time to load in my desktop

What recommendations would you give to someone considering this product?

I will defiantly recommend others

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leander v.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great project management tool, easy to use!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Very versitile and greatly customizable

What is your favorite aspect of this product?

Customiziblity

What do you dislike most about this product?

Can get rather complex if not managed correctly

What recommendations would you give to someone considering this product?

Choose a dedicated application manager for it

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Unique Features

Thabo R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Superb product, with rich features!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Focus on Agile and DevOps workflows.

What is your favorite aspect of this product?

Task Management

What do you dislike most about this product?

Mobile version not easy to navigate.

What recommendations would you give to someone considering this product?

Great support and easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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