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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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virgilio b.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2024
Powerful and effective project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Ease of use
What is your favorite aspect of this product?
Best for collaborating in a big organization
What do you dislike most about this product?
learning curve may be a bit steep
What recommendations would you give to someone considering this product?
Give it a try ang see it improve a lot of things
Pros
- Reliable
- Inspires Innovation
- Client Friendly Policies
- Acts with Integrity
Please tell us why you think this review should be flagged.
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Kalikiri S.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Review on Jira ticketing tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Dashboard, Workflow and custom fields customization. Integration with other third party apps has streamlined collaboration and processing.
What is your favorite aspect of this product?
Automated Rules makes project management easier.
What do you dislike most about this product?
There aren't things i dislike about jira but its just that There aren't new features, i was hoping for new features.
What recommendations would you give to someone considering this product?
if your company has many production apps and looking for a tool which centralize all these , go for Jira which can be integrated to it and it support almost all apps.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Nishan S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Board Setup Evaluation
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration with Atlassian Ecosystem Advanced Workflow Management Robust Reporting and Analytics
What is your favorite aspect of this product?
Jira offers teams the ability to create and tailor workflows to match their unique process flows. This adaptability ensures that the tool helps the team's needs, rather than requiring the team to conform to the tool. Jira seamlessly integrates with wide variety of other tools and platforms including confluence, bitbucket slack and various CI/CD tools. The robust integration capability helps in streamlining communication and collaboration across teams and various tools.
What do you dislike most about this product?
The t2 issues I kind of dislike about Jira is that- Complexity in learning things, steep learning curve
What recommendations would you give to someone considering this product?
Drive Innovation Improve Customer Relations Enhance decision making Product roadmap and future vision
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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