Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

84

Document Management

84

Reporting

83

Hierarchical Task Management

83

Resource Management

83

Time & Expense Tracking

81

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

78

Jira Reviews

Kaniaru K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

: Jira with a wide range of advanced features

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

advanced features such as workflow customization, agile methodologies, reporting and analytics, and integration with other tools, which can be beneficial for teams that need more advanced functionality to manage their tasks, issues, and projects.- Scalability: Jira is designed to scale with the needs of organizations, and can handle large projects and teams with ease, which can be beneficial for organizations that are growing and need a more robust project management tool.- Ease of use: Jira is designed to be easy to use, with a user-friendly interface, built-in templates, and a wide range of resources and tutorials available online, which ca

What is your favorite aspect of this product?

reporting and analytics, and integration with other tools

What do you dislike most about this product?

it is a complex tool, it may require some time to set up and use. The mobile app may lack some features compared to the web version, and the reporting and analytics features can be limited.

What recommendations would you give to someone considering this product?

Jira offers a comprehensive system to create, assign, and track tasks, with built-in templates to simplify the process.- Workflow Configuration: Jira allows teams to customize their workflows to match their specific processes and requirements, with built-in templates to aid in setup.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Laxman T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

AweSome product for Project management .

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Integration with other products like Bitbucket, Github and Jenkins. Large user community. JIRA can be useful to Smaller to large teams and it is customizable according the project needs

What is your favorite aspect of this product?

Integration with Bitbucket and features associated to creating story. we can easily search the issue with the query.

What do you dislike most about this product?

Some times performance seems to be slow with all the integrations and complex workflows.

What recommendations would you give to someone considering this product?

It is awesome tool for project management. I highly recommend JIRA . It has all the features with respect with project management. like integrations with Bitbucket, Github and search capability to search the issue associated with the team member(s).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Divya V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Jira is a fantastic management tool.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has several features and capabilities that differentiate it from other similar products: Customizable workflows: Jira offers highly customizable workflows that can be tailored to match the specific needs of a team or project. This allows teams to adapt the tool to their own unique processes and work styles. Integration capabilities: Jira has a wide range of integration capabilities with other tools and services, such as GitHub, Slack, and Confluence. This allows teams to create a seamless workflow between different systems. Reporting capabilities: Jira provides wide range of reporting capabilities .

What is your favorite aspect of this product?

its flexibility and customizability, integration capabilities with other tools, support for agile methodologies, and reporting capabilities.

What do you dislike most about this product?

Limited customization options for certain features.. Limited search functionality, making it difficult to find specific items. Lack of transparency in the product roadmap and feature development process. Limited support for non-technical teams or projects outside of software development.

What recommendations would you give to someone considering this product?

If considering Jira as a project management tool, it's important to evaluate the team's specific needs and workflows to ensure it's the right fit. Starting small and investing in training can help overcome the steep learning curve and overwhelming interface. Customizing the tool to match the team's processes can help maximize its effectiveness. However, it's worth considering potential drawbacks such as high cost for large teams or limited customization options for certain features. Ultimately, Jira can be a powerful tool for agile development teams, but it's important to carefully evaluate its suitability for your team and use case.

Pros

  • Effective Service
  • Altruistic
  • Includes Product Enhancements
  • Reliable

Most Popular Jira Comparisons