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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Gonçalo V.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
With a lot of features, UX could be better
Likeliness to Recommend
What differentiates Jira from other similar products?
A lot of interesting features and great integration with confluence
What is your favorite aspect of this product?
A lot of features and good support
What do you dislike most about this product?
The inconsistencies in the UX and the price
What recommendations would you give to someone considering this product?
Try it before you buy it. Beware of the licensing costs
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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Shubh G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Fantastic User friendly product.
Likeliness to Recommend
What differentiates Jira from other similar products?
User Interface is very simple, doesn't need extra training for a newbie also to get use to the product.
What is your favorite aspect of this product?
One of the best tool to track the progress on the dashboard.
What do you dislike most about this product?
Nothing which can I think of right now.
What recommendations would you give to someone considering this product?
You can go for it ,It is one of the best product available in the market.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sheril R.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Task management software for our daily tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a useful tool for organizing my workday. Jira is an excellent tool for organizing and monitoring work-related projects. Service Desk administrators and support staff can benefit from Jira's configuration options and add-ons.
What is your favorite aspect of this product?
Since its inception as a solution for managing and keeping track of day-to-day work tasks, Jira has served as our company's de facto task management software. But now that Jira can be integrated with virtually every other platform and tool used in software development, it serves as our sole platform for managing the entirety of our projects.
What do you dislike most about this product?
Quite a few extra features are available in JIRA. It's fantastic that there are so many methods to categorize and label tickets. The onus is on the company to devise a system of internal structure to make the most of all the bells and whistles.
What recommendations would you give to someone considering this product?
Jira is ideally suited for project management due to its adaptability, ability to incorporate useful add-ons, and applicability across a whole development team's software stack. Jira is a straightforward and user-friendly issue tracking tool that has greatly aided my work.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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