What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Samantha R. P.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Great ticket tracking tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Their incumbent status and native integration capabilties
What is your favorite aspect of this product?
The integration capabilities and ticket customization
What do you dislike most about this product?
Can't think of anything
What recommendations would you give to someone considering this product?
It's a fan favorite - the masses have a favorite system for a reason!
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Stephanie R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2020
Complex but ideal software.
Likeliness to Recommend
What differentiates Jira from other similar products?
It is available on cloud which makes its accessibility easier,it is also suitable for Agile and waterfall models.
What is your favorite aspect of this product?
It has a kanban style board with also an easy to use interface and the ability of drag and drop functionality which make it a flexible software.
What do you dislike most about this product?
The only dislike is that its administration is complex and takes a lot effort to learn its set up.
What recommendations would you give to someone considering this product?
Great for use when managing a large complex product or brand using scrum or kanban.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aman V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2020
Efficient project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Clean User interface makes Jira easier to use.Also, there are lots of integrations with softwares that we already use. It is an easy to use yet professional tool.
What is your favorite aspect of this product?
Multiple customization options. Tons of integration options - Jenkins, GitHub, Teams.
What do you dislike most about this product?
Can be daunting for new users due to large number of options. UI can be a bit sluggish at times.
What recommendations would you give to someone considering this product?
Jira by Atlassian is an excellent project management software highly recommended for any Agile development team. It can be a bit hard to adopt for newcomers but the flexibility and integrations it provides makes it perfect.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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