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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Artifact Management
Traceability
Managed Artifact Repository
Automation
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Jeya S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself from other tools through its focus on agile methodologies, particularly for software development also helps teams improve productivity and streamline processes.
What is your favorite aspect of this product?
The detailed reporting and analytics tools also provide valuable insights
What do you dislike most about this product?
Sometime the interface can feel overwhelming, especially for teams without dedicated admin support.
What recommendations would you give to someone considering this product?
Start with a clear understanding of your team’s workflow needs to configure the tool effectively from the outset.
Pros
- Client's Interest First
- Over Delivered
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Hanifat O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Easy to use, nice features
Likeliness to Recommend
What differentiates Jira from other similar products?
It has a wide range of features, and it's easy to use.
What is your favorite aspect of this product?
Task assignment
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
It's an efficient product, highly recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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Chigozie N.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Powerful tool with excellent customization.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other project management tools due to its robust customization, flexibility, and scalability, particularly for software development and Agile teams.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility in customizing workflows and boards, which makes it adaptable to almost any team structure or project type. Whether using Agile, Scrum, Kanban, or a custom methodology, Jira allows you to build processes that match your team's needs precisely.
What do you dislike most about this product?
What I dislike most about Jira is its complexity and learning curve, especially for new users. The extensive range of features and customization options can feel overwhelming, making it challenging to set up and use effectively without prior experience or training.
What recommendations would you give to someone considering this product?
For anyone considering Jira, I’d recommend taking the time to fully understand their team's needs and workflows before diving into setup. Jira is highly customizable, so having a clear idea of your project structure and processes will help you configure it more effectively.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Respectful
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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