What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Mohamed B.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2021
Ticket and bug tracking simplified
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has made the process of ticket creation and management simple and the process is much quicker now.
What is your favorite aspect of this product?
The users can be tagged in comments of the ticket and they also get notified through mail and through Jira dashboard, thus making sure it is not missed.
What do you dislike most about this product?
There appear to be occasional down time, this needs to be addressed
What recommendations would you give to someone considering this product?
A well packed ticket management tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Daniel J.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2021
Perfect Agile tool
Likeliness to Recommend
What differentiates Jira from other similar products?
It is very reliable and offers a clean design language which even non-IT folks can easily navigate through
What is your favorite aspect of this product?
The shortcut key combos which Jira supports saves lots of time and can get work done in a much simpler manner.
What do you dislike most about this product?
The real time sync between atlassian products needs to be improved
What recommendations would you give to someone considering this product?
Currently the most reliable tool for project management in the market
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
One of the best tools
Likeliness to Recommend
Pros
- Trustworthy
- Unique Features
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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