Atlassian

Jira

8.9 /10

413 Reviews Write a Review

Claim Software

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Application Lifecycle Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Fair

Feature Ratings

Average 84

Agile Work Management

Bug Tracking & Issue Mgmt

Workflow Management

Analytics and Reporting

Resource Planning

Traceability

ALM Integration

Artifact Management

Managed Artifact Repository

Visual Analysis Design

Automation

Vendor Capability Ratings

Average 82

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Jira in this category (opens in a new tab)

Product Management

Score 8.9

View Jira in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Jira in this category (opens in a new tab)

Jira Reviews

Aathithya .

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Easy, Simple to use, Bit complex features.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Good Knowledge base and support provided.

What is your favorite aspect of this product?

Complex features are provided in laymen's method.

What do you dislike most about this product?

Bit Over-priced and few features are complex to be found.

What recommendations would you give to someone considering this product?

Very helpful for starters or for basic purposes, for complex, it's a bit costly and features are to be explored more.

Pros

Helps Innovate
Enables Productivity
Appreciates Incumbent Status
Security Protects

Role: Vendor Management
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Great for organizing, Good integrations

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Charges for Enhancements
Leverages Incumbent Status
Less Efficient Service

Jash G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

BEST SOFTWARE TO PLAN YOUR WORKFLOW

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Into the Jira software we can easily create our own workflow, we can connect to our team and build our road map. And in Jira is also used for the bug and issue tracker of our product. These are some points which differentiates Jira from other products.

What is your favorite aspect of this product?

According to me there are my three favorite aspect in Jira:- 1. Agile reporting 2. Roadmaps 3. Project Management

What do you dislike most about this product?

Into this Jira software there are some features not included like 1. Chatroom. 2. It is very hard to setup it. 3. Notification system in mobile App

What recommendations would you give to someone considering this product?

Yes I will suggest that if you want to use the agile based product and you like to manage your whole project management, product management very easily then I should consider this product to purchase it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Jira

What is Jira?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Jira Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Jira?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Product Management

Project Management - Enterprise

Jira Reviews

Aathithya .

Easy, Simple to use, Bit complex features.

Likeliness to Recommend

Pros

Great for organizing, Good integrations

Likeliness to Recommend

Pros

Cons

Jash G.

BEST SOFTWARE TO PLAN YOUR WORKFLOW

Likeliness to Recommend

Pros

Most Popular Jira Comparisons

Azure DevOps

Inflectra SpiraTeam

Visure Requirements ALM Platform

OpenText ALM Octane

Rally Software

Helix ALM

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Agile Work Management

Bug Tracking & Issue Mgmt

Workflow Management

Analytics and Reporting

Resource Planning

Traceability

ALM Integration

Artifact Management

Managed Artifact Repository

Visual Analysis Design

Automation

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support