What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Sunil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Perfectly packed product for any size company
Likeliness to Recommend
What differentiates Jira from other similar products?
The way we can record our task details ,requirements, project related information , story tickets , create epics. We don't need great knowledge about product to start using it. We can simply jump off and start using it.
What is your favorite aspect of this product?
- Efficiency and ease it provides in creating a) Task tickets b) Posting defects (and variety of internal fields in has to offer ) c) Recording requirement related tickets d) story tickets e) Epic tickets f) for task management tickets g) product related tickets Another great feature it offers is kanban and scrum board, which is widely used in current market - We don't need great knowledge for using this product.
What do you dislike most about this product?
I have been using JIRA for close to 9 years, the UI has been the same much or less. JIRA has added different features to it but it should also enhance its UI and make it more attractive.
What recommendations would you give to someone considering this product?
You can adopt this product no matter what is the size of company . Because it has everything which a company needs to start its business and run in right direction.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Saurabh N.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Vast features to pick & choose for best experience
Likeliness to Recommend
What differentiates Jira from other similar products?
Almost every need of software products management is touched upon by Jira. These breadth of features is what sets Jira apart from its competition.
What is your favorite aspect of this product?
Dashboard and visualization of various metrics that aid in quick decision making.
What do you dislike most about this product?
Sometimes having so many features to choose from and many metrics to monitor, takes away the agile-ness and can add to redundant housekeeping efforts of the teams involved.
What recommendations would you give to someone considering this product?
Jira should undoubtedly be the first choice for software lifecycle management at enterprise grade.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Krish M.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Great product for collaborating
Likeliness to Recommend
What differentiates Jira from other similar products?
The ability to quickly make a different workflow for various types of status and users. Well-integrated end-to-end suite of products that can be interlinked within the same ecosystem.
What is your favorite aspect of this product?
Helps phenomenally with bug tracking Great project management tool Helps a lot with running scrums Very effective with generating reports and such
What do you dislike most about this product?
Poor mobile experience UI is a bit cluttered and takes time to work on Poor integration
What recommendations would you give to someone considering this product?
A very effective tool to use for Scrum Management, it has some limitations when accessed on mobile device. Make sure you do a trial first before going ahead with the subscription.
Pros
- Performance Enhancing
- Transparent
- Reliable
- Trustworthy
Cons
- Less Efficient Service
- Less Effective Service
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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