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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Artifact Management
Traceability
Managed Artifact Repository
Automation
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Grayson W.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2024
"Highly Customizable Workflows!"
Likeliness to Recommend
What differentiates Jira from other similar products?
Strong support for Scrum and Kanban boards with advanced sprint tracking and backlog management.
What is your favorite aspect of this product?
Automates repetitive tasks to save time and reduce errors.
What do you dislike most about this product?
Limited flexibility in creating custom reports and dashboards without plugins.
What recommendations would you give to someone considering this product?
Leverage Jira for complex, multi-team projects that need custom workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Piyush S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2024
Excellently packaged lifecycle management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Its easier to work. Has better UI and it easier to train. It is great in terms of reports and analytics. Fit for Devops, Dev and QA. Great tool for Documentation, Ticketing, application management
What is your favorite aspect of this product?
features, costing, usability, availability, can be used for a wide variety of tasks. Fit for IT management and documentation purposes. Very low to nil down time.
What do you dislike most about this product?
couple of more features like Zephyr squad and other premium features should be made available free of cost instead of charging. Glitch faced during images upload and loss of large sized data during upload.
What recommendations would you give to someone considering this product?
Suggest to have better QA features like HP ALM. and integrate more features as in platform benefits.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Rupesh Kumar P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Best issue tracking software & Superb products
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira includes automation rules that can help streamline repetitive tasks
What is your favorite aspect of this product?
adaptability and extensive feature are set for managing complex projects and tracking their workflow.
What do you dislike most about this product?
It has nothing which anyone don't like
What recommendations would you give to someone considering this product?
It is highly customizable, allowing teams to configure it according to their processes, so go for it
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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