What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Trustworthy
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
Traceability
ALM Integration
Artifact Management
Managed Artifact Repository
Visual Analysis Design
Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Abhay Kumar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Integration Capabilities, Agile-Friendly, Security
Likeliness to Recommend
What differentiates Jira from other similar products?
Highly Customizable Workflows: Allows users to tailor workflows to fit specific team and project needs, offering unmatched flexibility. Deep Integration Ecosystem: Seamlessly integrates with a vast range of third-party tools and Atlassian products, enhancing productivity. Robust Agile Support: Strong support for Agile methodologies with built-in Scrum and Kanban boards, catering to Agile teams effectively. Comprehensive Reporting: Provides detailed, customizable reports and dashboards for in-depth project insights and performance tracking.
What is your favorite aspect of this product?
User-Friendly Interface: Intuitive and easy-to-navigate interface, reducing the learning curve and improving user experience. Active Community and Support: Extensive documentation, active user community, and responsive support for resolving issues and sharing best practices. Security and Compliance: Advanced security features ensuring data protection and compliance with industry standards. Regular Updates and Innovation: Frequent updates and feature enhancements driven by user feedback, keeping the platform modern and competitive.
What do you dislike most about this product?
Complexity: The extensive features and customization options can make it overwhelming and difficult to learn for new users. Performance Issues: It can sometimes be slow, especially with large projects or complex configurations. Cost: The pricing can be high, particularly for larger teams or organizations needing advanced features. User Interface: Despite improvements, some users find the interface cluttered and not as intuitive as other tools. Customization Overload: The extensive customization options can lead to inconsistencies and complexity in workflows if not managed carefully.
What recommendations would you give to someone considering this product?
I recommend Jira for its robust project management capabilities, highly customizable workflows, strong Agile support, extensive integrations, and detailed reporting features, making it ideal for teams of all sizes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Preksha S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Such a cool product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is ever evolving with time, has got some great features.
What is your favorite aspect of this product?
Product management is so seamless, the tickets gets directly connected to our git which makes it so easy.
What do you dislike most about this product?
As the product has lot of features, sometimes there is slowness on its web application.
What recommendations would you give to someone considering this product?
Definitely buy it for the great user experience, its features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mansi G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2024
JIRA - Project Management Tool
Likeliness to Recommend
What is your favorite aspect of this product?
JIRA is Cross platform and can be used on multiple devices irrespective of OS. It Provide different Development lifecycle. It provides visibility for clients for project details. It do not have private related email sharing. Multiple options and dashboards in free tool. It also allow report sharing in different format for clients. It is cloud-based portal It helps to Manage your team and resources for the project Price is reasonable for an individual and an organization as well. It provides well communication data
What do you dislike most about this product?
Many alternative software are more powerful. It does not support disaster recovery. Some plugins cannot integrate and customize as per the client requirements. Due to Machine learning and an automated build system, sometimes the alerts are delayed, which can be eliminated for better forecasting. Performance of the tool or speed can be optimized Some of the features require heavy costing, which is difficult for a startup organization. Not suitable for small projects as challenging to understand the stats or perform analysis for short work. It is difficult to migrate data from one account to another account.
What recommendations would you give to someone considering this product?
Collaborate sheets and perform changes parallel by different teams in the documents. Create several financial and technical projects reports to showcase to the clients and project manager. Analysis of data based on historical stats and used for forecasting. Manage the work for different teams in a single dashboard. Put all project related documents on the cloud based portal which can be access everywhere. Distribute the task and track all the activities for the project. Alerts to get the details for the rules we created. Require less technical skills to operate. The UI is easy and simple to use.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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