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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Artifact Management
Traceability
Managed Artifact Repository
Automation
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Paras R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
My comprehensive review
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differs from other products of a similar nature due to its flexibility and customization options. Its flexibility in accommodating different project workflows and methodologies is invaluable. Furthermore, Jira makes testing easier by integrating with other tools, such as version control systems and testing frameworks. We find it to be an indispensable tool due to its comprehensive reporting and analytics features, which offer insightful information about project progress and quality metrics.
What is your favorite aspect of this product?
Jira's adaptability and flexibility are its best features in my opinion. I can tailor issue types, workflows, and fields to our unique testing procedures. With this modification, Jira is guaranteed to work seamlessly with our project management procedures, providing an effective means of managing test cases, tracking defects, and coordinating with the development team.
What do you dislike most about this product?
One of the problems i have with Jira as a software tester is how difficult it is for new users to get started . Although it has a lot of features, people who are not familiar with the tool's interface may find it difficult to use and customize. Furthermore, it can occasionally be challenging to find the features or information needed for daily tasks quickly due to Jira's complexity.
What recommendations would you give to someone considering this product?
Anybody looking for a bug tracking and project management tool should check out Jira, in my opinion. Software development teams can benefit greatly from its flexibility, scalability, and integration capabilities. But, if you're unfamiliar with the tool, be ready for a learning curve. To optimize Jira's advantages and improve workflows, think about spending money on training or making use of online resources.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Shaikh M.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Feasible for usage
Likeliness to Recommend
What differentiates Jira from other similar products?
Simple in use
What is your favorite aspect of this product?
Tracking projects
What do you dislike most about this product?
Nothing to worry about
What recommendations would you give to someone considering this product?
Go and grab application
Pros
- Helps Innovate
- Efficient Service
- Respectful
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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Ali U.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great features and easy to implement!
Likeliness to Recommend
What differentiates Jira from other similar products?
Automation, better metrics and reliable support
What is your favorite aspect of this product?
Automation and support provided
What do you dislike most about this product?
New features are not explained well enough
What recommendations would you give to someone considering this product?
Read through the internet forums for better information on how to use services
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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