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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Agile Work Management
Bug Tracking & Issue Mgmt
Workflow Management
Analytics and Reporting
Resource Planning
ALM Integration
Artifact Management
Traceability
Managed Artifact Repository
Automation
Visual Analysis Design
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Douglas W.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2024
Jira is my favorite organizing and management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
the extensive customization and workflow options that come along with Jira.
What is your favorite aspect of this product?
It is feature rich, and its flexibility to serve varied types of projects.
What do you dislike most about this product?
Can be daunting to get started with, which means a learning curve is needed.
What recommendations would you give to someone considering this product?
Jira is a strong and highly customizable option, but it can be complicated at times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Iuliia K.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Nov 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Jira from other similar products?
Maybe innovation
What is your favorite aspect of this product?
the interface
What do you dislike most about this product?
slow development for features
What recommendations would you give to someone considering this product?
Maybe I would recommend
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Enables Productivity
Please tell us why you think this review should be flagged.
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Sneha S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
helps organize complex projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira tracks backlog and sprints better than other project management tools.
What is your favorite aspect of this product?
Large projects benefit from workflow modification and report production.
What do you dislike most about this product?
Non-technical users may be intimidated.
What recommendations would you give to someone considering this product?
for firms overseeing complex projects that require coordination.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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