![](https://cdn-public.softwarereviews.com/production/favicons/offerings/4848/original/PQENK671J9D5-180x180.png)
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1902362/original/1902362.jpg?1666126640)
Mohamed E.
- Role: Consultant
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Apr 2022
Best powerful work management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira can be used for different purposes , it can be used as Bug , Issues , Tasks Tracker beside helping the teams in managing their work
What is your favorite aspect of this product?
Jira is a Simply and powerful project configuration beside automating repetitious tasks
What do you dislike most about this product?
Jira needs some collaboration tools to communicate with my team members
What recommendations would you give to someone considering this product?
Jira is the new generation of powerful projects configuration tool with Features that let the team run agile
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Afsha H.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Apr 2022
Jira is a fantastic tool for Agile project teams.
Likeliness to Recommend
What differentiates Jira from other similar products?
I think no difference, but jira is easier to use and the price is lower than other programs.
What is your favorite aspect of this product?
You can easily set up and customise your JIRA account to meet your specific project management requirements. In addition to reporting, ticket tracking, requirement and comment tracking, workflow customization, job assignment and follow-up and more, a project manager's life is made easier by a host of other features.
What do you dislike most about this product?
When debugging an incorrectly configured (permission) JIRA instance, the administrator level permissions structure/permission matrix should be a little more user-friendly. Power users may be confused if they are used to doing certain activities in a certain way in a newer version of the software since some of the earlier capabilities are simplified to make it more user-friendly.
What recommendations would you give to someone considering this product?
In my view, it is the finest and most common project management software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Apr 2022
A good tool for Product Management
Likeliness to Recommend
Pros
- Effective Service
- Caring
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)