
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Philip S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Great Ticket Management and Collaboration Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
More functionality than others.
What is your favorite aspect of this product?
Jira is excellent for managing projects and tasks. It offers a great deal of versatility with regard to custom fields and reports. One straightforward perspective across numerous projects and efforts is made possible by the simple-to-use reporting functionalities.
What do you dislike most about this product?
Despite the interface's ease of use, it feels rather basic. As Jira doesn't have a fancy user interface, our users don't take to it very well. It doesn't have the same sleek, contemporary appearance as other options.
What recommendations would you give to someone considering this product?
Jira offered greater performance and reporting. And it was a little less expensive. Additionally, Jira fits well into our ecosystem because it is an Atlassian product.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.

PRABHAT M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Jira Best Solution for Task Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best solution for task planning & assigning to different team members. We do our sprint planning on jira only. The ease of use to assign task & track the progress of task is best in jira.
What is your favorite aspect of this product?
The best aspect of using jira is its status tracking capability & reporting the same on automated way. We can track progress based on the time allowed for the task in jira.
What do you dislike most about this product?
There is nothing i disliked about jira, only on some cases we were not able to integrate jira with third party applications.
What recommendations would you give to someone considering this product?
I would strongly recommend jira for task management & task tracking. It is a very easy to use software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jessica M.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Great product to push multi team initiatives
Likeliness to Recommend
What differentiates Jira from other similar products?
Love the team board features
What is your favorite aspect of this product?
Organization of task within an epic to keep track of teach component
What do you dislike most about this product?
lack of high level visibility capabilities
What recommendations would you give to someone considering this product?
Great for managers in the details that need to see task by task project tracking.
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
